Chapter 9: Troubleshooting

9. Troubleshooting

This chapter provides troubleshooting procedures for basic problems with the Wireless P-T-P Ethernet Extender.

9.1 Frequently Asked Questions

Q 1. What is the MAC address of the Wireless P-T-P Ethernet Extender?

MAC Address distinguishes itself by a unique identity among network devices. It appears in two places: 1. Each device has a label posted with the MAC address. Please see below.

Figure 9-1. MAC address.

2.On the Wireless P-T-P Ethernet Extender Web-based management interface, you can view the MAC Address from “View Basic

Information.”

Q 2. How do I reset the unit to default settings?

You may restore factory default settings in “Configuration File” from “Management.”

Q 3. How do I backup and retrieve my configuration settings?

You backup the file by generating a configuration file or retrieve the settings you have backed up previously in “Configuration File” from “Management.”

Q 4. What if I cannot access the Web-based management interface?

Please check the following:

•Make sure the power supply is working; try to power on the unit again.

•Make sure the IP address of PC is correct (in the same network segment as the unit).

•Login to the unit via another browser, such as Firefox.

•Hardware reset the unit.

Q 5. What if the wireless connection is not stable after associating with an AP under wireless client mode?

•Since the Wireless P-T-P Ethernet Extender comes with a built-in directional antenna, we recommend that you make the

Wireless P-T-P Ethernet Extender face the direction where the AP is for best connection quality.

•In addition, you can start “Site Survey” in “Wireless Basic Settings” to check the signal strength. If it is weak or unstable (the smaller the number is, the weaker the signal strength is), join another available AP for a better connection.

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Black Box LWE100A-W1, LWE100AE-KIT, LWE100A-KIT-W1, LWE100A-KIT-W2 Troubleshooting, Frequently Asked Questions
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LWE100AE-KIT, LWE100A-KIT-W2, LWE100A, Wireless P-T-P Ethernet Extender, LWE100A-W2 specifications

The Black Box LWE100A-KIT-W1 and its related models, including the LWE100AE, LWE100A-KIT, LWE100A-W1, and LWE100A-W2, represent a robust solution for managing and extending wireless communications in various environments. These kits are particularly designed for use in scenarios requiring reliable data transfer over extended distances, making them ideal for both commercial and industrial applications.

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A primary characteristic of the LWE100A series is its exceptional range capability. Utilizing high-gain antennas, the devices deliver consistent performance even in challenging environments, enabling connections over considerable distances. This feature makes them perfect for applications that require connectivity in large facilities, outdoor setups, and remote locations.

The LWE100AE model adds versatility to the series by offering additional features such as Power over Ethernet (PoE) support. This capability simplifies installation by allowing power to be delivered over the same cable as data, reducing clutter and the need for separate power sources. Furthermore, the devices are designed with ruggedness in mind, making them suitable for deployment in harsh conditions without compromising performance.

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