Troubleshooting Your System 155
Troubleshooting an Internal USB Key CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1
Enter the System Setup program and ensure that the USB key port is
enabled. See "Integrated Devices Screen" on page60.
2
Turn off the system and attached peripherals.
3
Open the system. See "Opening the System" on page 78.
4
Locate the USB key and reseat it. See "Internal USB Memory Key" on
page99.
5
Close the system. See "Closing the System" on page79.
6
Turn on the system andattached peripherals and check if the USB key is
functioning.
7
If the problem is not resolved, repeat step2 and step 3.
8
Insert a different USB key that you know works properly.
9
Close the system. See "Closing the System" on page79.
10
Turn on the system andattached peripherals and check if the USB key is
functioning.
If the problem is not resolved, see
"Getting Help
" on page169.
R310HOM.book Page 155 Thursday, March 4, 2010 1:03 AM