Dell E07S Series, E07S002

170 Getting Help

R310HOM.book Page 170 Thursday, March 4, 2010 1:03 AM

Contents

Main Notes, Cautions, and Warnings ____________________ Contents 1 About Your System. . . . . . . . . . . . . . . . . . 11 2 Using the System Setup Program and UEFI Boot Manager . . . . . . . . . . . . . . . . . 53 3 Installing System Components . . . . . . . . 75 Page Page 4 Troubleshooting Your System . . . . . . . . 145 5 Running the System Diagnostics. . . . . . 161 6 Jumpers and Connectors . . . . . . . . . . . 165 Page About Your System Accessing System Features During Startup The following keystrokes provide access to system features during startup. 12 Front-Panel Features and Indicators NOTE: LCD Panel Features (Optional) Page Home Screen Setup Menu View Menu NOTE: 18 Hard-Drive Status Indicators NOTE: Back-Panel Features and Indicators Figure1-4 shows the controls, indicators, and connectors located on the system's back panel. Page Guidelines for Connecting External Devices NIC Indicator Codes Power Indicator Codes Diagnostic Lights (Optional) Page LCD Status Messages (Optional) Page Page Page Page Page Page Page Page Page Page Page Solving Problems Described by LCD Status Messages (Optional) Removing LCD Status Messages (Optional) System Messages Page Page x y <ENABLED |DISABLED> Page Page y Page 46 geometry: count: and geometry: and rank count: Page Page n. <message>. NOTE: Warning Messages Diagnostics Messages Alert Messages Using the System Setup Program and UEFI Boot Manager Choosing the System Boot Mode Entering the System Setup Program Responding to Error Messages Using the System Setup Program Navigation Keys System Setup Options Main Screen Page Memory Settings Screen Processor Settings Screen SATA Settings Screen 58 NOTE: Boot Settings Screen NOTE: 60 Integrated Devices Screen NOTE: PCI IRQ Assignments Screen Serial Communication Screen NOTE: Power Management Screen System Security Screen NOTE: 64 NOTE: Enables or disables the NMI feature. Exit Screen Entering the UEFI Boot Manager 66 Using the UEFI Boot Manager Navigation Keys UEFI Boot Manager Screen NOTE: UEFI Boot Settings Screen System Utilities Screen System and Setup Password Features Using the System Password Page Using the Setup Password Embedded System Management Baseboard Management Controller Configuration Entering the BMC Setup Module iDRAC Configuration Utility Entering the iDRAC Configuration Utility Page Installing System Components Recommended Tools Inside the System Page Front Bezel (Optional) Opening and Closing the System Opening the System Closing the System Optical Drive (Optional) Removing an Optical Drive Page Installing an Optical Drive Hard Drives Removing a Drive Blank Installing a Drive Blank Removing a Hard-Drive Carrier Page Installing a Hard-Drive Carrier Removing a Hard Drive From a Hard-Drive Carrier Page Installing a Hard Drive Into a Hard-Drive Carrier Removing a Cabled Hard Drive Installing a Cabled Hard Drive Page Removing a Hard Drive From a Hard-Drive Bracket Installing a Hard Drive Into a Hard-Drive Bracket Expansion Card Expansion Card Installation Guidelines Page Installing an Expansion Card Page Removing an Expansion Card Expansion-Card Riser Removing an Expansion-Card Riser Page Installing an Expansion-Card Riser Internal USB Memory Key Page Cooling Shroud Removing the Cooling Shroud Installing the Cooling Shroud Integrated Storage Controller Card Removing the Integrated Storage Controller Card Page Installing the Integrated Storage Controller Card System Memory General Memory Module Installation Guidelines Mode-Specific Guidelines Page Page Installing Memory Modules Page Removing Memory Modules Cooling Fans Removing a Cooling Fan Installing a Cooling Fan iDRAC6 Express Card (Optional) Installing an iDRAC6 Express Card Page Removing an iDRAC6 Express Card iDRAC6 Enterprise Card (Optional) Installing an iDRAC6 Enterprise Card Page Removing an iDRAC6 Enterprise Card VFlash Media (Optional) Installing a VFlash Media Card Removing a VFlash Media Card Processor Removing a Processor Page Page Page Installing a Processor Power Supplies Removing a Redundant Power Supply Page Installing a Redundant Power Supply Removing the Power Supply Blank Installing the Power Supply Blank Removing a Non-Redundant Power Supply Page Installing a Non-Redundant Power Supply System Battery Replacing the System Battery Page Control Panel Assembly Removing the Control Panel Board Assembly and the Control Panel Display Module Page Installing the Control Panel Board Assembly and the Control Panel Display Module SAS Backplane Removing the SAS Backplane Page Installing the SAS Backplane Power Distribution Board Removing the Power Distribution Board Page Replacing the Power Distribution Board System Board Removing the System Board Page Installing the System Board Page Troubleshooting Your System Safety FirstFor You and Your System Troubleshooting System Startup Failure Troubleshooting External Connections Troubleshooting the Video Subsystem Troubleshooting a USB Device Troubleshooting a Serial I/O Device Troubleshooting a NIC Troubleshooting a Wet System Troubleshooting a Damaged System Troubleshooting the System Battery Troubleshooting Power Supply Troubleshooting System Cooling Problems Troubleshooting a Fan Troubleshooting System Memory Page Troubleshooting an Internal USB Key Troubleshooting an Optical Drive Troubleshooting a Tape Backup Unit Troubleshooting a Hard Drive Troubleshooting an Expansion Card Troubleshooting the Processor Running the System Diagnostics Using Online Diagnostics Embedded System Diagnostics Features When to Use the Embedded System Diagnostics Running the Embedded System Diagnostics System Diagnostics Testing Options Using the Custom Test Options Selecting Devices for Testing Selecting Diagnostics Options Viewing Information and Results Page Jumpers and Connectors System Board Jumpers 166 System Board Connectors Page Disabling a Forgotten Password Getting Help Contacting Dell Page Index B C D E F G H I J L M N O P S T U V W