User Guide

FAQs

How do I unblock a contact?

To remove a contact from your blocked list so that you can become contacts in BBM, do the following:

1.Tap > .

2.Tap Edit Blocked Contacts.

3.Touch and hold a name.

4.Tap .

What is a BlackBerry ID?

A BlackBerry ID gives you access to BBM and any saved BBM data. After creating a BlackBerry ID for the first time, follow the instructions in the BlackBerry ID email to access all of the BBM features. If you already have BBM data for your BlackBerry ID, that data is associated with your device.

To view your current BlackBerry ID information, do the following:

1. Tap > .

After a certain amount of time, if you aren't actively using BBM, you might be prompted to re-enter your BlackBerry ID password. If you want to sign in with a different BlackBerry ID in BBM, you can reinstall BBM.

How do I restore BBM?

After associating your BlackBerry ID with BBM, your BBM contacts, profile, and group memberships are automatically backed up over the wireless network.

If you switch devices or lose your device, you can restore your BBM data by using the same BlackBerry ID that you associated with BBM. If your BBM contacts appear but you're still missing some of your groups, you can ask someone from the group to add you again.

Can I send PIN messages?

Although you have a PIN in BBM, you can't send PIN messages. Your BBM PIN is a unique identifier used in BBM.

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Blackberry 1 manual How do I unblock a contact?, What is a BlackBerry ID?, How do I restore BBM?, Can I send PIN messages?