User Guide
SWDT73056-73056-1127113317-001
Contents
Typing
101
123
157
185
203
221
BlackBerry basics
Collapse a folder
No application opens when I press a Convenience key
Expand a folder
BlackBerry basics shortcuts
Message shortcuts
Shortcuts
Phone shortcuts
A message
Typing shortcuts
A message list
Move around a message list
Search shortcuts
Attachment shortcuts
On a web
Browser shortcuts
Media shortcuts
Navigate a web
Maps shortcuts
Calendar shortcuts
Page
Phone
Phone basics
Switch calls
Dial using numbers or letters
Switch applications during a call
Make a call when the device is locked
Volume
Emergency calls
Voice mail
Speed dial
Make a conference call
Conference calls
Change a speed dial number
Create a phone number link for a conference call
Leave a conference call
Caller ID
Disconnect a contact from a conference call
Add a caller ID picture for a contact
About call logs
Call logs
Delete the caller ID picture for a contact
View call logs in a message list
Forward a call log
Call waiting
Change call log notes
Delete call log notes
About call forwarding
Call forwarding
Turn on call waiting
Call forwarding prerequisites
Delete a call forwarding phone number
Add a call forwarding phone number
Change a call forwarding phone number
Click New Number
Call blocking
Fixed dialing
Add a contact to your fixed dialing list
Fixed dialing prerequisites
Turn on fixed dialing
Change a contact in your fixed dialing list
Delete a contact from your fixed dialing list
Set the default country code and area code
Smart dialing
About smart dialing
Phone settings
TTY support
Turn off the prompt that appears before you delete items
Turn on dialing from the Lock screen
Sort phone numbers or contacts on the Phone screen
Click General Options
Turn on telecoil mode
Reset a call timer
About telecoil mode
Click Last Call or Total Calls Click Clear Timer
Phone troubleshooting
Cannot make or receive calls
My phone number appears as Unknown in the phone
Page
Email messages
Email message basics
Reply to a message
Set the importance level for a message
Save a message
Delete the original text from a reply message
Email message folders
Sent messages
About email message filters
Click Email Settings
Email message filters
Click Folder Redirection
Create an email message filter
Email message filter options
Turn on an email message filter
Change an email message filter
Change the order of email message filters
Forward email messages to your device when no filters apply
Email message forwarding
Delete an email message filter
Stop forwarding email messages to your device
Message settings
Reset a blocked message counter
Block incoming messages
Set an out-of-office reply
View an address instead of a display name
Add a signature
Click Show Address
Message list settings
Set the email address that you use to send messages
Delete the disclaimer from an email message
About multiple message lists
View more of the subject line for messages
Set how long your device stores messages
Use one message list or multiple message lists
Hide the new or unopened message indicator
Message troubleshooting
Cannot send messages
Am not receiving messages
Message or attachment is truncated
Cannot file email messages
Some messages no longer appear on my device
Some email message folders appear dimmed
Email message filters are not working correctly
About PIN messages
PIN messages
PIN message basics
Find your PIN
Set a high importance level for received PIN messages
Forward a message
Sent messages
Turn off the prompt that appears before you delete items
Message shortcuts
Message troubleshooting
Am not receiving messages
SMS text messages
SMS text message basics
Delete the history from an SMS text message
Click Add Recipient
Click Remove History
Sent messages
Cell broadcasting prerequisites
Cell broadcasting
About cell broadcasting
Turn on cell broadcasting
Stop receiving messages from a cell broadcast channel
Rename a cell broadcast channel
Turn off AutoText for SMS text messages
Store SMS text messages on your SIM card
Set a wireless network type for sending SMS text messages
View more of the history in SMS text messages
Request delivery notification for all SMS text messages
Message list settings
Select the check box beside one or more message types
Message shortcuts
Cannot send SMS text messages
Am not receiving SMS text messages
Cannot turn on cell broadcasting
Page
Page
MMS messages
MMS message basics
Click Attach Picture or Attach Audio
Create a slide show in an MMS message
Record and send a voice note
Click Send as MMS
Forward an MMS message
Attach a contact or appointment to an MMS message
MMS message attachments
Attach a media file to an MMS message
Save a picture from an MMS message
Add a contact to your address book from an MMS message
Request delivery or read notification for an MMS message
Request delivery or read notification for all MMS messages
Stop receiving MMS messages when roaming
View the size of an MMS message before sending it
Set the Keep Messages field Click the trackwheel
Block MMS messages
Message shortcuts
Cannot attach a file to an MMS message
Message or attachment is truncated
Page
Typing
Typing basics
Clear a field
Cancel a text selection
Set the default currency symbol
Highlight a line of text
Use shortcut keys on the Home screen
Type in Arabic or Russian using SureType technology
Typing input methods
About typing in Arabic or Russian
Word list
Type in Arabic or Russian using multi-tap
Switch typing input methods
Set the typing input language
Delete a custom word list item
Add a custom word list item
Change a custom word list item
Delete all custom word list items
About AutoText
AutoText
Stop adding items to the custom word list automatically
Create an AutoText entry
Change an AutoText entry
Delete an AutoText entry
Undo an AutoText change
Insert symbols
Search for messages
Search
About search
Search criteria
Delete a saved search
View a list of saved searches
Change a saved search
Search for messages by contact or subject
Search shortcuts
Page
Attachments
Attachment basics
View the table of contents in a document
Document attachments
View tracked changes in a document
Spreadsheet attachments
Media attachments
Presentation attachments
VCard contact attachments
Click Add to Address Book or Update Address
Attachment troubleshooting
Skipped content bar appears in a document
Question mark appears on a slide
Delete email messages over the wireless network
Wireless email reconciliation prerequisites
Reconcile email messages over the wireless network
Synchronization
Set the Wireless Synchronization field to Yes
Wireless data synchronization prerequisites
Synchronize organizer data over the wireless network
About synchronization conflicts
About backing up and restoring device data
Wireless data restoration prerequisites
Manage data synchronization conflicts
Delete all device data
Synchronization troubleshooting
Click Purge Deleted Items
105
106
Browser
Browser basics
Move through a web page line by line
View a thumbnail version of a web
Move to a section of a long web page quickly
Refresh a web
Links, pictures, and web page addresses
Zoom in to or out from a picture
Forward a web page address
View a full picture on a web
Rotate a picture
Web page requests
Bookmarks
Change a bookmark
Add a bookmark
Make a web page available offline
Forward a bookmark
Expand a folder
Add a bookmark folder
File a bookmark
Collapse a folder
Web feeds
File a web feed
Browser settings
Change a web feed
Delete a web feed
Turn on JavaScript support
Set the web content type that the browser accepts
Clear browser history
Set the number of times animated graphics repeat
Set the character encoding for all web pages
Set the default browser configuration
Set the home
Receive a prompt before running a script
About Wtls
Browser security
About TLS
Manage browser security
Add a trusted content server
Wtls options
Turn on browser push
Browser push
About browser push
Browser push options
Process IP
IP Hosts
Browser troubleshooting
Cannot set up automatic synchronization for bookmarks
No browser is available on my device
Applications
124
Media
Media files and folders
View properties for a media file or folder
Move a media file
Set the amount of memory available for media files
Sort media files and folders
Receive a media file using Bluetooth technology
Switch media folder views
Send a media file using Bluetooth technology
Media file management
View a picture
Pictures
Forward a media file
Pan a picture
Save a picture
View pictures as a slide show
Set the interval between slides in a slide show
Use a picture as the Home screen background
Rename a picture
Ring tones
Download a Home screen background
Delete a picture
Save a ring tone
Play a ring tone
Download a ring tone
Rename a ring tone
Media troubleshooting
Delete a ring tone
Cannot sort pictures on my device
Maps
Locations
Zoom in to a location marker, route, or point of interest
Directions
View information for a location marker or point of interest
Get directions
Map basics
Tracking
Switch views
Set a GPS receiver to use when you track your movement
Clear the map cache
Location bookmarks
Map troubleshooting
Contacts
Contact basics
Add a pause or a wait to a phone number
Delete a contact
About pauses and waits
About custom ring tones
Create a mailing list
Mailing lists
About mailing lists
Change a mailing list
Click View Group
View a mailing list
Delete a mailing list
Click Delete Group
Create a category for contacts, tasks, or memos
Categories
About categories
Categorize a contact, task, or memo
Address lookup
Load the SIM card phone book
SIM card phone book
About the SIM card phone book
Add a contact to your SIM card
Delete a SIM card contact
Contact list settings
Change a SIM card contact
Sort contacts, tasks, or memos
Prevent duplicate names in your address book
Contact troubleshooting
Set display options for contacts
Cannot find the Add Custom Phone Tune menu item
148
Calendar
Calendar basics
Open an appointment or meeting
Schedule a meeting
Recurrence fields
Delete an appointment or meeting
Meetings
Calendar settings
Hide free time in Agenda view
View tasks in the calendar
Set the first day of the week
Set how long your device stores calendar entries
Calendar troubleshooting
Cannot schedule appointments that span multiple days
Cannot set some fields when scheduling appointments
156
Create a task
Tasks
Task basics
Change a task
Delete a task
Hide completed tasks
Forward a task or memo
Click Hide Completed
159
Task list settings
161
162
Create a memo
Memos
Memo basics
Change a memo
Delete a memo
Memo list settings
166
Alarm
168
Calculator
Use the calculator
Convert a measurement
170
Bluetooth technology
Bluetooth technology basics
Delete a paired Bluetooth enabled device
Bluetooth technology settings
Rename a paired Bluetooth enabled device
Share contacts with a paired Bluetooth enabled car kit
Restrict outgoing calls
Change the pairing name for your BlackBerry device
Turn off Bluetooth connection notification
Make your BlackBerry device discoverable
Cannot type a passkey on a Bluetooth enabled device
Bluetooth technology troubleshooting
Turn off the prompt that appears when connecting or pairing
My list of paired Bluetooth enabled devices does not appear
175
176
Date and time
Date and time troubleshooting
Click Update Time
Set the date and time
178
Notification profiles
Notification basics
Prevent notification during calls
Delete a notification profile
Set the same ring tone for all notification profiles
Silence your device
LED notification
View a list of saved ring tones
LED notification
Turn on wireless coverage notification
Custom notification
About custom notification
Delete a notification profile exception
Change the order of notification profile exceptions
Change a notification profile exception
Add Name Change Name Delete Name
Notification profile troubleshooting
My device is vibrating more times than expected
Contacts
Turn on invitation passwords
BlackBerry Messenger
Respond to an invitation
Rename a contact
Turn off invitation forwarding options
View a contacts information
Add a group
Rename a group
Conversations
Move a contact to a group
Delete a group
Send a file to a contact
Open a conversation
Add an emoticon
Ping a contact
Availability
Available Unavailable
Receive notification when a contact becomes available
Click My Status
Click Set Alert
Display and keyboard
Backlighting
About organizing applications
Display settings
Set the display font
Organize applications
Assign an application to a Convenience key
Keyboard settings
Themes
About themes
Display troubleshooting
Language
Language troubleshooting
Set display options for contacts
Some characters do not appear correctly on my device
Turn off the connection to the wireless network
Wireless network coverage
Find information about wireless coverage indicators
Turn on wireless coverage notification
Change the order of preferred wireless networks
Click Add Network
About roaming
Turn off data service
Switch wireless networks manually
Click Select Network
Wireless network coverage troubleshooting
Cannot connect to a wireless network
Power and battery
202
Load the SIM card phone book
SIM card
About the SIM card phone book
Add a contact to your SIM card
Store SMS text messages on your SIM card
Change a SIM card contact
Delete a SIM card contact
About SIM card security
Change the SIM card PIN code
Click Enable Security
Protect your SIM card with a PIN code
Click SIM Card
206
Security
Security basics
Set content protection strength
Set a limit for device password attempts
About content protection
Encryption
Password keeper
View a password in the password keeper
Generate a random password
Set criteria for randomly generated passwords
Change a password in the password keeper
Copy a password
Delete a password from the password keeper
Change the password keeper password
Prevent password copying
Advanced security
Smart cards
Security troubleshooting
Use a certificate to authenticate your smart card
Cannot unlock my device using my smart card
Third-party application control
Reset connection permissions for third-party applications
Click Reset Settings
About permissions for third-party applications
Connection permissions for third-party applications
Interaction permissions for third-party applications
Files
Data permissions for third-party applications
Theme Data
Key Store
218
BrickBreaker capsules
BrickBreaker
About BrickBreaker
BrickBreaker scoring
Set the paddle speed
Adjust the volume for BrickBreaker
Play BrickBreaker
Submit a score to the BrickBreaker high score web site
Accept a service book
Service books
About service books
Delete a service book
222
No application opens when I press a Convenience key
Troubleshooting
BlackBerry Basics troubleshooting
Some features are not available on my device
224
225
226
227
228
229
230
Diagnostic reports
About diagnostic reports
Submit a diagnostic report
Run a diagnostic report
View a diagnostic report
Delete a diagnostic report
Cannot run or submit a diagnostic report
234
Abbreviation list
CAP lock
NUM lock
Triple DES
Legal notice
238