Solution suggestions for problems

6 Solution suggestions for problems

Program cannot be started or selected.

•Machine may have switched to self protection mode due to an infrastructure problem (such as line voltage, water pressure, etc.).

•Reset your machine by pressing “Start/ Pause/Cancel” button for 3 seconds. (see, Canceling a Program)

There is water coming from the bottom of the machine.

•There might be problems with hoses or the pump filter.

•Be sure the seals of the water inlet hoses are securely fitted.

•Tightly attach the drain hose to the tap.

•Make sure that the pump filter is completely closed.

Machine stopped shortly after the program started.

•Machine can stop temporarily due to low voltage.

•It will resume operating when the voltage is back to the normal level.

It continuously spins. Remaining time does not count down. (For models with a display)

•The automatic spin correction system might have been activated due to the unbalanced distribution of the laundry in the drum.

•The laundry in the drum may be clustered (bundled laundry in a bag). Laundry should be rearranged and re-spun.

•No spinning is performed when the laundry is not evenly distributed in the drum to prevent any damage to the machine and to its environment.

It continuously washes. Remaining time does not count down. (For models with a display)

	• In the case of a paused countdown while	• The machine will wait until there is a
	taking in water:	• The machine will wait until there is a
	taking in water:	sufficient amount of water to avoid poor
	• Timer will not countdown until the	sufficient amount of water to avoid poor
	• Timer will not countdown until the	washing results due to lack of water. Then
	machine is filled with the correct amount	washing results due to lack of water. Then
	machine is filled with the correct amount	the timer will start to count down.
	of water.	the timer will start to count down.
	of water.
	• In the case of a paused countdown at the
	heating step:
	• Time will not count down until the
	selected temperature for the program is
	reached
		• The automatic spin correction system might
		have been activated due to the unbalanced
		distribution of the laundry in the drum.
	• In the case of a paused countdown at the	• The laundry in the drum may be clustered
	spinning step:	(bundled laundry in a bag). Laundry should
	• There may be an imbalance of laundry in	be rearranged and re-spun.
	the machine.	• No spinning is performed when the laundry
		is not evenly distributed in the drum to
		prevent any damage to the machine and to
		its environment.
	There is foaming over the detergent drawer

		• Mix 1 tablespoonful softener and ½
	• Too much detergent was used.	liter water and pour into the main wash
		compartment of the detergent drawer.

13 - EN