6 Solution suggestions for problems
Cause
Explanation / Suggestion
Program cannot be started or selected.
•Machine may have switched to self protection mode due to an infrastructure problem (such as line voltage, water pressure, etc.).
•Reset your machine by pressing “Start/ Pause/Cancel” button for 3 seconds. (see, Canceling a Program)
There is water coming from the bottom of the machine.
•There might be problems with hoses or the pump filter.
•Be sure the seals of the water inlet hoses are securely fitted.
•Tightly attach the drain hose to the tap.
•Make sure that the pump filter is completely closed.
Machine stopped shortly after the program started.
•Machine can stop temporarily due to low voltage.
•It will resume operating when the voltage is back to the normal level.
It continuously spins. Remaining time does not count down. (For models with a display)
•There may be an imbalance of laundry in the machine.
•The automatic spin correction system might have been activated due to the unbalanced distribution of the laundry in the drum.
•The laundry in the drum may be clustered (bundled laundry in a bag). Laundry should be rearranged and
•No spinning is performed when the laundry is not evenly distributed in the drum to prevent any damage to the machine and to its environment.
It continuously washes. Remaining time does not count down. (For models with a display)
• | In the case of a paused countdown while taking • | The machine will wait until there is a sufficient |
| in water: | amount of water to avoid poor washing results due |
• | Timer will not countdown until the machine is | to lack of water. Then the timer will start to count |
| filled with the correct amount of water. | down. |
•In the case of a paused countdown at the heating step:
•Time will not count down until the selected temperature for the program is reached
| • | The automatic spin correction system might have | |
|
| been activated due to the unbalanced distribution | |
• In the case of a paused countdown at the |
| of the laundry in the drum. | |
• | The laundry in the drum may be clustered (bundled | ||
spinning step: |
| laundry in a bag). Laundry should be rearranged | |
• There may be an imbalance of laundry in |
| ||
| and | ||
the machine. |
| ||
• | No spinning is performed when the laundry is | ||
| |||
|
| not evenly distributed in the drum to prevent any | |
|
| damage to the machine and to its environment. | |
|
|
| |
There is foaming over the detergent drawer |
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• Too much detergent was used.
•Mix 1 tablespoonful softener and ½ liter water and pour into the main wash compartment of the detergent drawer.
13 - EN
