Contact 1.800.762.1142 for assistance.
Do not return to place of purchase.
Troubleshooting
If the problem is: | And this condition exists: | Then do this |
Burner won’t light | Gas pressure is low | Replace bottle/cylinder or canister |
| Blockage in burner openings | Clear blockage |
| Blockage in venturi tube | Clean venturi |
| Blockage in gas line | Check gas line for blockage |
| Control knob is not in ON position | Turn control knob to ON |
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Burner won’t stay lit | Bad thermocouple | Replace ODS |
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| Corrosion at thermocouple | Clean contact |
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| Burner flame not touching | Contact certified technican |
| thermocouple |
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Burner flame is low | Gas pressure is low | Turn Control Knob OFF and replace |
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| bottle/cylinder or canister |
| Outdoor temperature is less than 40ºF | Use a full bottle/cylinder or canister |
Note: Heater operates at reduced | and tank is less than 1/4 full |
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efficiency below 40ºF (5ºC) | Control knob fully ON | Check burner and all openings for |
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| blockage |
Emitter glows uneven | Gas pressure is low | Replace bottle/cylinder or canister |
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| Heater not level | Level heater |
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| Burner tilted | Straighten burner |
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Carbon | Base is not on a level surface | Place heater on a level surface |
| Heater is level | Clean burner |
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| Dirt or film on reflector and emitter | Clean reflector and emitter |
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Thick black smoke | Blockage in burner | Remove blockage and clean burner |
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| inside and outside |
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Owner’s manual: model 82300C portable outdoor heater | 14 |