Blue Rhino GBC1025W Troubleshooting

Outdoor LP Gas Barbecue Grill Model No. GBC1025W

Troubleshooting

Problem	Possible Cause	Prevention/Cure
	LP gas tank valve is closed	Make sure regulator is securely attached to the LP gas tank, turn LP gas tank
	LP gas tank valve is closed	valve to “OPEN”
		valve to “OPEN”

	LP gas tank is low or empty	Replace or refill LP gas tank

		1. Turn LP gas tank valve to “CLOSED”
	LP gas leak	2. Wait 5 minutes for gas to clear
		3. Follow “Checking for Leaks” in the owner’s manual

Burner will not light using ignitor	Battery needs to be changed	Replace the “AA” battery (follow assembly step for inserting battery)
Burner will not light using ignitor	Wires or electrode covered with cooking residue	Clean wire and/or electrode with rubbing alcohol
	Wires or electrode covered with cooking residue	Clean wire and/or electrode with rubbing alcohol
	Electrode and burners are wet	Wipe dry with cloth

	Electrode cracked or broken - sparks at crack	Replace electrode

	Wire loose or disconnected	Reconnect wire or replace electrode/wire assembly

	Wire is shorting (sparking) between ignitor and electrode	Replace ignitor wire/electrode assembly

	Bad ignitor	Replace ignitor
		Check if LP gas tank is empty
	No gas flow	A. If empty, replace or reﬁll
	No gas flow	B. If LP gas tank is not empty, refer to “Sudden drop in gas ﬂow or reduced

		ﬂame height”
	LP gas tank is low or empty	Replace or refill LP gas tank
		1. Turn LP gas tank valve to “CLOSED”
	LP gas leak	2. Wait 5 minutes for gas to clear
Burner will not light with match		3. Follow “Checking for Leaks” in the owner’s manual
Burner will not light with match	Coupling nut and regulator not fully connected	Turning the coupling nut about one-half to three quarters additional turn until

		solid stop. Tighten by hand only-do not use tools.
		solid stop. Tighten by hand only-do not use tools.
	Obstruction of gas flow	1. Clear burner tubes.
	Obstruction of gas flow	2. Check for bent or kinked hose
		2. Check for bent or kinked hose
	Disengagement of burner to valve	Reengage burner and valve
	Spider webs or insect nest in venturi	Clean venturi and burner tube
	Burner ports clogged or blocked	Clean burner ports
	Out of gas	Replace or refill LP gas tank

		1. Turn control knobs to	(OFF)
		2. Wait 30 seconds and light grill.
		3. If ﬂames are still too low, reset the excessive ﬂow safety device:
		a. Turn control knob(s)	(OFF)
Sudden drop in gas flow or reduced flame height		b. Turn LP gas tank valve to “CLOSED”
Sudden drop in gas flow or reduced flame height	Excess flow; safety device may have been activated	c. Disconnect regulator
	Excess flow; safety device may have been activated	d. Turn control knobs to	(HIGH)
		d. Turn control knobs to	(HIGH)
		e. Wait 1 minute
		f. Turn control knobs to	(OFF)
		g. Reconnect regulator and leak check connections
		h. Slowly turn LP gas tank valve to “OPEN”
		i. Wait 30 seconds and then light grill per “Lighting Instructions”
Irregular flame pattern, flame does not run the	Burner ports are clogged or blocked	Clean burner ports
full length of burner	Burner ports are clogged or blocked
full length of burner
	New burner may have residual manufacturing oils.	Burn grill for 15 minutes with the lid closed

Flame is yellow or orange	Spider webs or insect nest in venturi	Clean venturi

	Food residue, grease, etc.	Clean burner
	Food residue, grease, etc.	Clean burner

	Poor alignment of valve to burner venturi	Assure burner venturi is properly engaged with valve
	High or gusting winds	Do not use grill in high winds
Flame blow out
Flame blow out	Low on LP Gas	Replace or refill LP gas tank

	Excess flow valve tripped	Refer to “Sudden drop in gas flow or reduced flame height”

	Grease buildup	Remove and clean all grill parts per “Cleaning and Care” instructions in the
	Grease buildup	owner’s manual
Flare-up		owner’s manual

	Excess fat in meat	Trim fat from meat before grilling
	Excess fat in meat	Trim fat from meat before grilling

	Excessive cooking temperature	Adjust (lower) cooking temperature
		1. Turn control knobs to	(OFF)
Persistent grease fire	Grease trapped by food buildup around burner system	2. Turn LP gas tank valve to “CLOSED”
Persistent grease fire	Grease trapped by food buildup around burner system	3. Leave lid in closed position and let ﬁre burn out
		4. After grill cools, remove and clean all parts per “Cleaning and Care”
		instructions in the owner’s manual
Flashback (fire in burner tube(s))	Burner and/or burner tubes are blocked	Clean burner and/or burner tubes
	The lid is stainless steel, not painted	Baked on grease buildup has turned to carbon and is flaking off, clean
	The lid is stainless steel, not painted	thoroughly per “Cleaning and Care” instructions in the owner’s manual


Inside of lid is peeling (like paint peeling)		• This can be from baked on grease buildup, that has turned into carbon and is
Inside of lid is peeling (like paint peeling)		flaking off
	The lid is coated/painted	• Clean thoroughly, per “Cleaning and Care” instructions in the owner’s manual
		• After cleaning, if you can see steel, please call out Customer Care at
		1.800.762.1142

For more assistance please visit us online at www.bluerhino.com or call 1.800.762.1142.