Outdoor LP Gas Barbecue Grill Model No.
Troubleshooting
| Problem | Possible Cause | Prevention/Cure |
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| LP gas tank is low or empty | Replace LP gas tank |
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| LP gas leak | Follow “Checking for Leaks” instructions in the owner’s manual | ||
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| Wires or electrode covered with cooking residue | Clean wire and/or electrode with rubbing alcohol | ||
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| Electrode and burners are wet | Wipe dry with cloth |
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| Burner will not light using ignitor | Electrode cracked or broken - sparks at crack | Replace electrode, please call our Customer Care at 1.800.762.1142 | ||
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Wire loose or disconnected | Reconnect wire or replace electrode/wire assembly, please call our Customer | |||
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| Wire is shorting (sparking) between ignitor and electrode | Replace ignitor wire/electrode assembly, please call our Customer Care at | ||
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| Bad ignitor | Replace ignitor, please call our Customer Care at 1.800.762.1142 | ||
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| Check if LP gas tank is empty |
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| No gas flow | A. If empty, replace |
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| B. If LP gas tank is not empty, refer to “Sudden drop in gas flow or reduced | |||
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| flame height” |
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| LP gas tank is low or empty | Replace LP gas tank |
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| Burner will not light with match | LP gas leak | Follow “Checking for Leaks” instructions in the owner’s manual | ||
| Coupling nut and regulator not fully connected | Turning the coupling nut about | ||
| solid stop. Tighten by hand | |||
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| Obstruction of gas flow | Clear burner tubes, per cleaning instruction on www.bluerhino.com | ||
| Spider webs or insect nest in venturi | Clean venturi and burner tube, per cleaning instruction on www.bluerhino.com | ||
| Burner ports clogged or blocked | Clean burner ports, per cleaning instruction on www.bluerhino.com | ||
| Out of gas | Replace LP gas tank |
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| 1. Turn regulator/control knob to | (OFF) | |
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| 2. Wait 30 seconds and light grill |
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| 3. If flames are still too low, reset the excessive flow safety device: | ||
Sudden drop in gas flow or reduced flame height | Excess flow valve tripped; safety device may have been | a. Turn regulator/control knob | (OFF) | |
b. Remove LP gas tank |
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| activated | c. Wait 1 minute |
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| d. Attach LP gas tank |
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| e. Perform a leak check per “Checking for Leaks” instructions in the owner’s | ||
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| f. Light grill per “Lighting Instructions” instructions in the owner’s manual | ||
Irregular flame pattern, flame does not run the | Burner ports are clogged or blocked | Clean burner ports, per cleaning instruction on www.bluerhino.com | ||
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| New burner may have residual manufacturing oils | Burn grill for 15 minutes on (HIGH) with the lid closed | ||
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| Flame is yellow or orange | Spider webs or insect nest in venturi | Clean venturi, per cleaning instruction on www.bluerhino.com | ||
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Food residue, grease, etc. | Clean burner, per cleaning instruction on www.bluerhino.com | |||
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| Poor alignment of valve to burner venturi | Assure burner venturi is properly engaged with valve | ||
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| High or gusting winds | Do not use grill in high winds |
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| Flame blow out | Low on LP gas | Replace LP gas tank |
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Excess flow valve tripped; safety device may have been | Refer to “Sudden drop in gas flow or reduced flame height” | |||
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| Grease buildup | Remove and clean all grill parts per “Cleaning and Care” instructions in the | ||
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Excess fat in meat | Trim fat from meat before grilling |
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| Excessive cooking temperature | Adjust (lower) cooking temperature | ||
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| 1. Turn control knob to (OFF) . |
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| Persistent grease fire | Grease trapped by food buildup around burner system | 2. Leave lid in closed position and let fire burn out | ||
3. After grill cools, remove and clean all parts per “Cleaning and Care” | ||||
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| instructions in the owner’s manual | ||
| Flashback (fire in burner tube(s)) | Burner and/or burner tubes are blocked | Clean burner and/or burner tube, per cleaning instruction on www.bluerhino. | ||
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| The lid is stainless steel, not painted | Baked on grease buildup has turned to carbon and is flaking off, clean | ||
| thoroughly per “Cleaning and Care” instructions in the owner’s manual | |||
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| Inside of lid is peeling (like paint peeling) |
| This can be from baked on grease buildup, that has turned into carbon and is | ||
| flaking off. |
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| The lid is coated/painted | Clean thoroughly, per “Cleaning and Care” instructions in the owner’s manual | ||
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| After cleaning, if you can see steel, please call out Customer Care at | ||
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| 1.800.762.1142 |
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