Contact 1.800.762.1142 for assistance. Do not return to place of purchase.
page no.
9
Troubleshooting
Problem | Possible Cause | Prevention/Cure | |
|
|
| |
Burner won’t stay lit | Connection between gas valve and burner assembly is loose | Tighten connection and perform leak check | |
|
| ||
Thermocouple is not operating correctly | Clean heater if still not working, obtain a new thermocouple | ||
| |||
| Gas pressure is low | Turn LP gas tank valve “CLOSED” and replace LP gas tank | |
|
|
| |
Burner won’t light | Blockage in orifice | Clear blockage | |
|
| ||
Blockage in venturi tube | Clean venturi tube | ||
| |||
|
|
| |
| Air in gas line | Open gas line and bleed it (pressing control knob in) for not more | |
Note: Heater operates at reduced efficiency below 40ºF (5ºC). |
| than 1 - 2 minutes or until you smell gas | |
|
| ||
Igniter fails | Use match to light pilot; obtain new igniter and replace | ||
| |||
|
|
| |
| Control knob is not in “ON” position | Turn control knob to “ON” | |
| Gas pressure is low | Turn LP gas tank valve “CLOSED” and replace LP gas tank | |
|
|
| |
| Outdoor temperature is less than 40ºF and tank is less than | Use a full tank | |
Burner flame is low | 1/4 full |
| |
| Supply hose is bent or kinked | Straighten hose | |
|
|
| |
| Control knob fully “ON” | Check burner and orifices for blockage | |
|
|
| |
Emitter glows uneven | Gas pressure is low | Turn LP gas tank valve “CLOSED” and replace LP gas tank | |
| Base is not on a level surface | Place heater on a level surface | |
Note: Bottom 1” of emitter normally does NOT glow. | Heater is level | Clean burner | |
Carbon | Dirt or film on reflector and emitter | Clean reflector and emitter | |
Thick black smoke | Blockage in burner | Remove blockage and clean burner inside and outside | |
|
|
|
If problems can not be corrected by using these methods, please contact 1.800.762.1142 fo assistance.