Self Help Cooktop | Bosch Appliances HES256U, HES245U, HES252U

Self Help - Cooktop

To avoid unecessary service charges, check these suggestions before calling for service.

QUESTION		SUGGESTED SOLUTIONS

Element cycles on the highest setting	•	This is normal. The temperature limiter operates
		automatically to protect the glass ceramic surface from
		extreme high temperature damage.

Element cycles more than usual	•	Pan base is warped and not making full contact with the
		heating surface.
	• Base diameter of pan is too small for the size of the
		element.
	• Pan ingredients have boiled dry.
	• Material of pan is a poor heat conductor; heat transfers
		too slowly.

A slight odor is noticeable when an element is turned on	•	This is normal with new cooktops and will disappear
		after several uses.

Cooktop controls will not turn on	•	Check the power source to see if a fuse has blown or if
		the circuit breaker tripped.
	•	Check power supply.
	• Cooktop panel is locked. Touch and hold PANEL LOCK
		pad until indicator light turns off.

Replacement razor blades for the scraper	•	The scraper is packaged with single-edge, stainless steel
		blades. Use a standard single-edge blade for
		replacement.

Cooking results are not what was expected	•	The cooktop is not level.
	• Cooking pan does not fit the surface being used.
	• Cookware is not the type or size recommended.

Replacement mTwisT dial for cooktop	• If an additional dial is required, call 1-800-944-2904 and

		order replacement part #5060003783.

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Bosch Appliances HES256U, HES245U, HES252U, HES247U, HES246U, HES255U, HES242U Self Help Cooktop, Question Suggested Solutions

Contents

Freestanding Electric Range Special Message To Our Customers Table of Contents Personal Safety Appliance Safety Range SafetyCooktop Safety Cooking Area or the Immediate Surrounding Warming Drawer Safety Oven SafetySELF-CLEANING Safety Regarding PET Birds Parts Included with Your Electric Range Getting Familiar with Your Range Display Window Features Other Indicators and FeaturesGetting Familiar with Your Range Oven Control Panel Changing the Clock Time Setting Up Your RangeBeep Reminder Helpful Hint Accessing and Using the Select Functions Menu Tips on Using FunctionsBeeps Change Temperature Beep VolumeTime Format Lock Keys Demo Demo Mode Oven Temperature OffsetReset Defaults Sabbath Feature Cooktop Features HES24 HES25NO. TYPE/SIZE Wattage Operating the Cooktop Oven Features BAKE, Proof some models Oven Modes Bake and Convection BakeWarm Convection Bake Oven Modes Broil and Convection Broil BroilAlways Convection Broil with the Door Closed Convection Roast Oven Modes -Convection Roast Dehydrate Oven Modes Dehydrate Setting the Cooking Mode Selecting the Oven ModeOven Operation Time Oven Vent Setting the Timer/s Using the Timer/sClearing the Timer/s Changing the Timer/s Using Timed Cook Setting a Timed ModeDelaying the Start of a Timed Mode Using the Probe Using the Probe some modelsInserting the Probe Probe USE Tips Parts Key Warming DrawerPackaged Inside Drawer Usable Space and Utensil Sizes Using Your Warming Drawer Using Your Warming DrawerSetting the Temperature Warming Empty Serving Bowls and Plates Care and Cleaning Glass Cooktop Type of Soil Possible Solution Care and Cleaning Glass Cooktop Cooktop Care Chart Care and Cleaning Oven Self Cleaning the Oven Preparing the Oven for Self CleanDo not Delaying the Start of the Self-Clean Setting the Self-Clean ModeAfter Self-Cleaning Start Part Cleaning Method Cookware Selection Guide Cookware CharacteristicsCookware Tips To Test the Flatness of Your Pans Removing the Door MaintenanceReplacing the Oven Door Replacing an Oven Light Self Help Cooktop Question Suggested Solutions Self Help Oven Oven Problem Problem Solving Steps Standard Limited Warranty Statement of Limited WarrantyExtended Limited Warranty How to Obtain Warranty Service