13
Your Bosch dishwasher requires no special care other than that described in the Care and Maintenance section. If you are
having a problem with your dishwasher, before calling for service please refer to the Self Help section. If service is
necessary, contact your dealer or installer or an authorized service center. Do not attempt to repair the appliance yourself.
Any work performed by unauthorized personnel may void the warranty.
If you are having a problem with your Bosch dishwasher and are not pleased with the service you have received, please
take the following steps (in the order listed below) until the problem is corrected to your satisfaction:
1. Contact your installer or the Bosch Authorized Service Contractor in your area.
2. E-mail us from the customer service section of our website, www.boschappliances.com.
3. Write us at the address below:
BSH Home Appliances, Corp.
5551 McFadden Avenue
Huntington Beach, CA 92649
4. Call us at 1-800-944-2904.
Please be sure to include (if you are writing), or have available (if you are calling), the following information:
• Model number
• Serial number
• Date of original purchase
• Date the problem originated
• Explanation of the problem
You will find the model and serial number information on the label located on the right edge of the dishwasher door as
shown in Figure B.
Also, if you are writing, please include a daytime phone number where you can be reached.
Please make a copy of your invoice and keep it with this manual.
Figure B