CARE AND MAINTENANCE
Troubleshooting
Problem | What to do | |
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| |
No sound | • Make sure the CineMate® system is turned on and that the speaker array | |
| power indicator is on (solid white). | |
| • Make sure the CineMate system is not muted. | |
| • Increase the volume. | |
| • Verify the wireless connection between the speaker array and the | |
| Acoustimass® module: | |
| • | Press the ADAPTiQ® button behind the sliding cover on the end of |
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| the speaker array. |
| • | The status indicator should glow orange for 10 seconds if the wire- |
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| less connection is good. |
| • If the speaker array status indicator is blinking orange: | |
| • | Check that the Acoustimass module is plugged into a live AC wall |
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| outlet and the status indicator is glowing orange. |
| • | Perform the pairing procedure. See “Pairing the Acoustimass® |
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| module with the speaker array” on page 14. |
| • | Try moving any possible sources of wireless interference, such as a |
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| wireless computer network router, another wireless device, or a |
|
| microwave oven, further away from the CineMate system. |
| • Make sure all cable connections are correct and secure on the speaker | |
| array, TV, and other connected sources. Refer to the “Product Overview” | |
| in the setup guide. | |
| • Check that the correct TV input is selected. See “Changing the source | |
| control mode” on page 7. | |
| • Check that the TV’s audio output is enabled. See your TV owner’s guide | |
| for information. | |
| • If the speaker array is connected to a TV output labelled VARIABLE | |
| (VAR), make sure the TV’s internal speakers are turned off, the TV | |
| volume is turned up, and the TV is not muted. | |
| • Make sure there is an audio connection from your sources to both your | |
| TV and the speaker array. | |
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| |
Sound but no | • Make sure the TV is turned on. | |
picture, or sound | • Make sure that the audio output on the TV is connected to the TV audio | |
and picture do not | input on the speaker array. Refer to “Putting the system together, Step 1” | |
match | in the setup guide. | |
| • If you are using the AUX connections on the speaker array, make sure | |
| that the audio outputs from your sources are connected to both your TV | |
| and the AUX connectors on the speaker array. Refer to the “Product | |
| overview” in the setup guide. | |
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12 – English
