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| CARE AND MAINTENANCE |
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| Problem | What to do |
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| Remote control is | • Check the battery to be sure it is installed properly or needs to be |
| inconsistent or | replaced. See “Replacing the remote batteries” on page 14. |
| does not work | • Point the remote control at the device you want to control. |
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| • Check that the remote button for the selected source flashes when you |
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| press the volume button. |
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| • Check that the power indicator on the speaker array flashes when you |
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| press the remote volume or mute button. |
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| • There may be more than one device code for your brand of device. Find |
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| your device and brand in the Universal Device Codes book. Try program- |
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| ming another code, then check the device for improved functionality. |
Sound is distorted • Make sure all cable connections are secure on the speaker array, TV, and other connected sources.
•Make sure the protective film has been removed from the speaker array and the Acoustimass® module.
•If the speaker array is connected to a TV output labelled VARIABLE (VAR), reduce the TV volume.
Sound is coming | • Turn off your TV’s internal speakers. |
from the TV | • Turn the TV volume all the way down. |
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TV does not | • Make sure the speaker array is not blocking the IR sensor on the TV. |
respond to remote | Change the position of the TV and speaker array so that the IR sensor is |
commands | not blocked. |
| • For details on the location of the TV’s IR sensor, refer to the owner’s |
| guide that came with your TV. |
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Picture is blurry | • Make sure your 3D glasses are tuned on. |
when viewing 3D | • If the problem persists, make sure the speaker array is not blocking the |
content | IR sensor on the TV. Change the position of the TV and speaker array so |
| that the IR sensor is not blocked. |
| • For details on the location of the TV’s IR sensor, refer to the owner’s |
| guide that came with your TV. |
Intermittent bass • Check that the status indicator on the Acoustimass module is orange and not blinking.
•If the speaker array status indicator is blinking orange:
•Check that the Acoustimass module is plugged into a live AC wall outlet and the status indicator is glowing orange.
•Perform the pairing procedure. See “Pairing the Acoustimass® module with the speaker array” on page 14.
•Try moving any possible sources of wireless interference, such as a wireless computer network router, another wireless device, or a microwave oven, further away from the CineMate® system.
Too much or too | • Adjust the bass level using the bass control on the Acoustimass module. |
little bass | Refer to “Adjusting the bass level” on page 6. |
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Red status | • System error. Call Bose Customer Service. |
indicator |
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English – 13
