13
CARE AND MAINTENANCE
TAB 5 , 13TAB 4 , 12 TAB 6 , 14 TAB 8 , 16TAB 7 , 15English TAB 3, 11TAB 2, 10
I cannot hear music playing
from my computer on the
SoundLink™ speaker.
• Close or quit the music application on your computer and restart it.
• Press the SoundLink USB key button. Unplug the USB key, wait 5 seconds, and plug it in again.
• Increase the SoundLink system volume.
• Chec k the SoundLink speaker battery status light. Charge the battery if necessary.
• Make sure the volume on your computer is turned up and is not muted.
• Make sure your computer music application is running.
• Press the SoundLink USB key button to restore the wireless link.
• Make sure “Bose SoundLink Audio” is selected as the audio output device for your computer.
I cannot hear music from
the AUX source. • Press the AUX button on the remote and check that the AUX source light is on.
• Make sure your connected device is on and playing.
• In crease the volume level on the device.
• Increase the SoundLink system volume.
Poor reception, or audio is
dropping out • Change the angle of the antenna on the SoundLink USB key.
• Rota te the SoundLink speaker, or move a few feet to a new location.
• Conne ct the SoundLink USB key to a different USB port on your computer or try using a powered
USB hub.
• Move the SoundLink speaker away from known wireless sources of interference, such as micro-
waves, cordless phones, mobile phones, and Wi-Fi routers.
• Use a USB extension cable, available for purchase at computer stores. These cables have a normal
USB male connector on one end and a female connector on the other. Plug the USB key into the
female end and plug the male end into the computer.
• If you continue to experience reception problems, contact Bose customer service.
Problem What to do
PharosOG.book Page 13 Thursday, May 21, 2009 10:09 AM