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CARE AND MAINTENANCE
Troubleshooting
Problem | What to do |
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The system is not responding | • Make sure the control console is turned on. |
to initial operation of my | • Make sure batteries are in the remote. |
Bose® remote | • Reset the system. See “Resetting the system” on page 24. |
| • Press any remote key and watch the power light on the control console. It should blink with each press. |
| If not, see “Pairing the remote with the console” on page 24 and follow the procedure. |
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The Bose remote does not | • Try setting up the device again. Press the Setup button on the control console. Select the device options |
control a device I added | and follow the |
during the initial setup | • Your system may need a software update. See “Performing a system software update” on page 24. |
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One video connection is less | • To change a video connection, press the Setup button on the control console and select the device setup |
than optimum | options. Follow the |
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System doesn’t do | • Make sure the AC power cord is inserted securely into the power supply. |
anything | • Make sure the Acoustimass® module and the power supply are fully plugged into a live AC (mains) outlet. |
| • Select a connected device from the SOURCE menu. |
| • Reset the system. See “Resetting the system” on page 24. |
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No sound | • Make sure the Acoustimass module is plugged into a live AC (mains) outlet. |
| • Increase the volume. |
| • Press the Mute button ( ) and make sure your system is not muted. |
| • Check the input connections on the control console. Make sure that you have selected the right source. |
| • Make sure that the audio input cable is firmly plugged into the Acoustimass connector on the control |
| console and the other end is firmly seated into the Media Center connector on the Acoustimass module. |
| • Check connections between the front and rear speakers and the Acoustimass module. |
| • For radio operation (V25 and V35 systems only), connect the FM and AM antennas. |
| • Reset the system. See “Resetting the system” on page 24. |
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