Troubleshooting TVee

Soundbar does not power on.

•Is the power supply plugged into a live wall outlet?

•Is the power supply properly connected to the soundbar power input?

No sound from TVee Soundbar.

•Is the soundbar connected to an audio source that is playing audio through its output?

•Is the soundbar set to the correct input source?

•Are the soundbar and subwoofer receiving power and turned on?

•Turn up the volume of the TVee soundbar.

•Turn up the volume of the television or cable box TVee is connected to.

•Check Mute status – is the Mute Button blinking red? Press the Mute Button on the soundbar.

•For digital TVs or other digital sources, make sure the output format is set to “Dolby Digital.” (See the source product’s set-up menu)

•For digital sources, make sure the optical cable is not kinked or broken. (This stops the digital light signal)

No Sound from the Subwoofer.

•Check the points in the “Soundbar does not power on,” section above.

•Turn up the volume control.

•Move the subwoofer closer to the soundbar.

•Check the Status Indicator to make sure the light is solid green.

Distorted sound from the Soundbar.

•Change the Trim Level switch setting to a lower number. (Aux 1 input only)

•Check the signal source to be sure the distortion is not originating there.

•Turn down the volume of the source until the distortion goes away.

Bass not loud enough.

•Turn up the subwoofer Volume control.

•Place the subwoofer closer to a corner in the room.

•Some televisions and cable boxes have a mode that limits the bass. Check that product’s audio set-up menu and set the audio mode to “wide” rather than “normal” or “narrow.”

TVee won’t learn my remote control commands.

•Carefully follow the programming instructions.

•Hold the remote steady and 12 inches from the front of the soundbar.

•Press and release the remote control buttons s l o w l y !

•Check the remote control’s batteries.

Note: TVee learns almost all IR commands, but some IR protocols cannot be programmed.

Volume of my television speakers gets louder than my TVee system over time.

•When the remote control volume button is held down your television may change volume levels faster then TVee.

•Use the buttons on the soundbar to adjust the volume of the TVee to the correct balance with the television speakers.

•If possible, use the television’s set up menu to mute the television’s own speakers.

The subwoofer seems to have interference with its wireless signal.

• The subwoofer could be too far from the soundbar to get a good signal. Try moving it closer.

Limited Warranty

Boston Acoustics warrants to the original purchaser of our TVee system that it will be free of defects in materials and workmanship in its mechanical parts for a period of 5 years from the date of purchase. The warranty period for the electrical components of TVee is 1 year.

Your responsibilities are to install and use them according to the instructions supplied, to provide safe and secure transportation to an authorized Boston Acoustics service representative, and to present proof of purchase in the form of your sales slip when requesting service.

9

Page 8 Page 10
Page 9
Image 9
Boston Acoustics TVEEM26B owner manual Troubleshooting TVee, Limited Warranty
Page 8 Page 10

TVEEM26B specifications

The Boston Acoustics TVEEM26B is a remarkable addition to the world of audio technology, specifically engineered to enhance the sound performance of televisions. With a sleek and modern design, this soundbar effortlessly complements any contemporary home entertainment setup, bringing an immersive auditory experience to the forefront.

One of the standout features of the TVEEM26B is its compact size, which allows it to fit seamlessly under most TVs or on a bookshelf. Despite its modest dimensions, the soundbar is designed to deliver impressive sound quality, ensuring that users do not sacrifice audio for space. The unit combines full-range drivers with a dedicated subwoofer, generating rich and powerful sound that fills the room. This blend of drivers is crafted to reproduce clear dialogues, vibrant soundscapes, and deep bass, elevating the sound quality of movies, music, and gaming alike.

Incorporating Boston Acoustics' proprietary technologies, the TVEEM26B comes equipped with sophisticated signal processing features. These technologies enhance the audio experience by optimizing frequency distribution and spatial effects, creating a wider soundstage that makes audio feel more dynamic and alive. The soundbar also includes a built-in virtual surround feature, which simulates a multi-channel audio experience without the need for multiple speakers. This makes it an ideal choice for anyone looking to recreate the excitement of a theater experience at home.

Connectivity is another area where the TVEEM26B excels. The soundbar offers multiple input options including HDMI ARC, optical, and auxiliary inputs, enabling it to connect effortlessly with a variety of devices such as televisions, gaming consoles, and streaming devices. This versatility ensures that users can enjoy high-quality audio from multiple sources with ease.

Additionally, the Boston Acoustics TVEEM26B is designed with user-friendliness in mind. It comes with a remote control that simplifies operation, allowing users to adjust volume levels, switch inputs, and navigate sound settings conveniently. Its energy-efficient components ensure that the soundbar not only delivers superior audio but does so with minimal power consumption.

In summary, the Boston Acoustics TVEEM26B soundbar stands out as a premier choice for anyone seeking to enhance their home audio experience. With its elegant design, advanced sound technologies, robust connectivity options, and user-friendly features, it represents a perfect fusion of form and function, making it an essential accessory for modern entertainment systems.
Top Page Image Contents