Trouble shooting, Clean the bar code reading

KRA585(UK) User Guide.qxd 10/14/04 2:32 PM Page 16

Trouble shooting

In the table below are solutions to problems that may occur. If you do not

find an appropriate solution, please refer to the “Tassimo careline” section.

PROBLEM	SITUATION	SOLUTION
All the indicator	1. Water level is too low.	1. Refill the water container.
lights are flashing.	2. No T-DISC in machine.	2. Place a T-DISC, label side down,
	3. T-DISC is damaged.	on the T-DISC holder and close
	4. Machine not prepared for use.	the brew mechanism.
	5. Internal machine fault.	3. Clean the bar code reading
		window or replace the T-DISC.
		4. Follow the procedure “Preparing
		Your Machine for Use”.
		5. Contact Tassimo careline.

The machine will not	The brew mechanism may not	Make sure that a T-DISC is placed
move past STANDBY.	be closed properly.	on the T-DISC holder and the brew
		mechanism is firmly closed.

The Auto Mode	Bar code reader may not be able	Clean the bar code reading window.
is not working.	to read the T-DISC label.	Replace the T-DISC.
		You can still enjoy your preferred
		drink by using the Manual Mode.

My cup is overflowing.	Each drink has been formulated	Ensure that you use the following
	to produce the perfect amount	recommended cup sizes:
	of liquid. Be sure that you are	Espresso	75ml
	using the right sized cup for	Cappuccino	200ml
	your drink.	Coffee, Caffè crema, Chocolate*and Tea	280ml

My cup doesn’t fit.	The cup stand is too close to the	Try lowering the cup stand to fit your
	brew mechanism.	cup. You can also temporarily remove
		the cup stand and drip tray, leaving
		the splashback in place.

PROBLEM	SITUATION	SOLUTION
Liquid is splashing	Cup is placed too far away	Adjust the height of the cup stand up
out of the cup.	from the brew mechanism.	to ensure that the cup is closer to the
		brew mechanism.

The machine is leaking	1. T-DISC is damaged or leaking.	Press the start/stop button to
from the brew	2. The piercing unit is not	stop the brew cycle. Slowly open the
mechanism.	fitted properly.	brew mechanism, remove the
		T-DISC, and clean the inside of the
		brew mechanism. Remove and
		refit the piercing unit.

The machine is leaking	1. Drip tray is full of water.	1. Empty the removable drip tray.
from the bottom.	2. Splashback is not properly	2. Remove and refit the splashback,
	fitted.	cup stand, and drip tray back
		on the machine.

My drinks are brewing	The machine may require	Descale the machine following the
shorter than usual.	descaling.	“Descaling” procedure.

I have lost my	A cleaning disc is needed to	Contact Tassimo careline.
cleaning disc.	rinse and descale the machine.

My machine is not	The electrical supply may not be	Check that the machine is properly
operating; there are	connected properly.	plugged into the electrical supply. Check
no lights illuminated.		the on/off switch at the
		back of the machine.

12 Trouble shooting

Trouble shooting 13