TROUBLESHOOTING GUIDE
25
STOVE FEEDS PELLETS, BUT WILL NOT IGNITE
Possible Causes: | Possible Remedies: | |
1. | Air damper open too far for ignition. | Push the air damper in closer to the side of the stove for startup. In |
|
| some situations it may be necessary to have the damper completely |
|
| closed for ignition to take place. After there is a flame, the damper |
|
| can then be adjusted for the desired feed setting. |
|
|
|
2. | Blockage in igniter tube or inlet for igniter tube. | Find the igniter housing on the backside of the firewall. The air |
|
| intake hole is a small hole located on bottom side of the housing. |
|
| Make sure it is clear. Also, look from the front of the stove to make |
|
| sure there is not any debris around the igniter element inside of the |
|
| igniter housing. |
|
|
|
3. | The burnpot is not pushed completely to the rear of the firebox. | Make sure that the air intake collar on the burnpot is touching the |
|
| rear wall of the firebox. |
|
|
|
4. | Bad igniter element. | Put power directly to the igniter element. Watch the tip of the igniter |
|
| from the front of the stove. After about 2 minutes the tip should |
|
| glow. If it does not, the element is bad. |
|
|
|
5. | The control board is not sending power to the igniter. | Check the voltage going to the igniter during startup. It should be a |
|
| full current. If the voltage is lower than full current, check the wiring. |
|
| If the wiring checks out good, the board is bad. |
|
| |
|
| |
SMOKE SMELL COMING BACK INTO THE HOME |
| |
|
| |
Possible Causes: | Possible Remedies: | |
|
|
|
1. | There is a leak in the vent pipe system. |
|
|
| Inspect all vent pipe connections. Make sure they are sealed with |
|
| RTV silicone that has a temperature rating on 500 degree F or |
|
| higher. Also, seal joints with |
|
| the square to round adapter piece on the combustion blower has |
|
| been properly sealed with the same RTV. |
|
|
|
2. | The gasket on the combustion blower has gone bad. | Inspect both gaskets on the combustion blower to make sure they |
|
| are in good shape. |
|
| |
|
| |
CONVECTION BLOWER SHUTS OFF AND COMES BACK ON |
| |
|
| |
Possible Causes: | Possible Remedies: | |
|
|
|
1. | The convection blower is overheating and tripping the internal | Clean any dust off of the windings and fan blades. If cleaning the |
| temperature shutoff. | blower does not help, it may be bad. |
|
|
|
2. | Circuit board malfunction. | Test the current going to the convection blower. If there is power |
|
| being sent to the blower when it is shut off, then the control board is |
|
| fine. If there is NOT power being sent to the blower when it shuts off |
|
| during operation, then you have a bad control board. |
|
|
|
