page 4
TROUBLESHOOTING GUIDE
Read before calling Service Center.
Trouble | Possible Cause | Possible Remedy |
1. Loss or |
decrease of |
1a.Debris pail is completely full. | 1a.Empty debris pail as described on page 3. |
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vacuum occurs. |
1b.Obstruction in the hose. A blockage in the hose can be determined by inserting the hose into any wall inlet and, while power unit is running, check each additional inlet for normal suction by holding the palm of your hand over the open inlet. If normal suction is felt at all other inlets, insert the hose into a second inlet. If the blockage still exists it is located in the hose. However, if the blockage does not occur when the hose is changed, the blockage is probably located in the tubing system leading to the original inlet.
1b.Insert handle end of hose into utility valve at power unit. Turn unit on. This will reverse normal air flow through the hose and dislodge any clogs.
1c.Obstruction in the tubing system inside | 1c.Insert hose end into any inlet with power unit |
the walls. | running, place the palm of your hand over the |
| opposite end of the hose. When you can feel the |
| suction increase, hold your hand over the hose |
| end for a few seconds and then quickly remove |
| your hand. This procedure repeated several |
| times should clear the obstruction. If the blockage |
| is not cleared, contact your nearest Service Center. |
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1d.Wall inlet cover not properly sealed.
1d.Check all wall inlet covers to be sure they are closed and sealed tightly.
1e.Exhaust tubing or vent clogged. | 1e.Inspect and remove any blockages. |
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2. Power unit does not start, or
2a.Defective inlet. Check other wall inlets. | 2a.Replace defective wall inlet. |
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shuts off during normal operation with no LED showing red or illuminated.
2b.Thermoprotector has been activated OR there is a tripped circuit breaker on the unit.
2b.Turn unit off for 20 minutes then plug unit back in. If unit does not start, look for the tripped circuit breaker behind the unit, a white button has popped up, push it back to reset it. If circuit breaker trips again, unplug your unit and contact your local Service Center.
2c.Blown fuse or tripped circuit breaker on house electrical panel.
2c.Replace fuse or reset circuit breaker on house electrical panel.
2d.Defective hose. | 2d.Replace hose as required. | ||
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2e.Microprocessor lockup. | 2e. | 1) | Push Reset button while unit is engaged OR |
NOTE: This apply only to Broan VX6000C |
| 2) | Unplug unit completely for 60 seconds. |
& VX12000C. |
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2f. Low line voltage. | 2f. | Contact your local Service Center. | |
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2g.Debris pail full sensing has been activated. | 2g.Empty debris pail as described in page 3. |