Brother 9840CDW Networ k print software insta llation pr oblems

Troubleshooting
160
15
Windows Vista™ users: 15
aClick the Start button, Control Panel, Network and Internet, Windows Firewall and click Change
settings.
bWhen the User Account Control screen appears, do the following.
Users who have administrator rights: Click Continue.
For users who do not have administrator rights: Enter the administrator password and click OK.
cClick the General tab. Make sure that Off (not recommended) is selected.
dClick OK.
Note
After the Brother software package is installed, enable again your Firewall.
For Macintosh®
Re-select your machine in the DeviceSelector application located in Mac OS X or Macintosh HD (Startup
Disk)/Library/Printers/Brother/Utilities or from the model pull-down list of ControlCenter3.
Network print software installation problems 15
The Brother print server is not found during the setup of the network print software or from the
installation of the printer driver of the Brother machine in Windows®.
The Brother print server is not found using the Simple Network Configuration capabilities of
Mac OS®X. 15
Make sure you have completed the IP address setting of the Brother print server according to Chapter 2 of
this User’s Guide before installing the network print software or printer driver.
For a network with an Ethernet cable connection
Make sure you have completed the IP address setting of the Brother print server according to Chapter 2
of this User’s Guide before installing the network print software or printer driver.
For a wireless network
Make sure you have completed the IP address setting and wireless network settings of the Brother print
server according to Chapter 3 of this User’s Guide before installing the network print software or printer
driver.
Check the following:
aMake sure that the machine is powered on, is on-line and ready to print.