Brother 9840CDW - page 178

Troubleshooting

168

LDAP troubleshooting 15

If you are having trouble connecting to a Windows® LDAP server, please contact your Network Administrator

and check the LDAP Security Options.

For more information, please visit http://solutions.brother.com.

Contents

Main NETWORK USERS GUIDE MFC-9840CDW Definitions of warnings, cautions, and notes Trademarks Compilation and publication notice IMPORTANT NOTE Brother numbers For Customer Service Page Table of Contents 1 Introduction 1 2 Configuring your machine for a network with an Ethernet cable connection 12 3 Configuring your machine for a wireless network 20 4 Wireless configuration for Windows33 5 Wireless Configuration for Macintosh58 6 Control panel setup 77 7 Driv e r Dep l oy me nt Wiz a rd (Wind ow s 8 Netw ork pr int i ng fr om Wi ndow s 9 Internet printing for Windows113 10 Network printing from Macintosh118 11 Web Based Management 121 13 Internet fax 125 14 Security features 133 15 Troubleshooting 159 A Appendix A 169 B Appendix B 175 DIndex 193 C Appendix C 188 Ov ervie w I ntrod ucti on Page Network features Ne twor k prin ting Ne twor k scann ing Ne twor k PC Fa x Fax t o serv er Page Types of netw ork conne ctions Ne tw ork co nnec tio n exam pl e TCP/IPTCP/IP Pe er- to- P eer pr int i ng using TC P/ IP Network Shar ed printing Wir ele ss ne tw or k co nn ecti o n ex am pl e Page Protocol s TCP /IP p rotoc ols a nd f unct iona lities DHCP/BOOTP / RARP APIPA DNS c lient IPP mDNS Teln et SNM P LLTD Page Ov ervie w IP addr esse s, s ubnet ma sks and gateway s I P addr es s How the I P addr ess is assign ed to you r pri nt serv er: Configuring your machine for a network with an Ethern et cable con nection Sub net ma sk Gate way (and r oute r) Setting the I P add ress a nd s ubnet mas k Using the BRAdmin Light utility to configure your machine for the network prin te r b BRAdm i n Lig ht How to configu re your mach ine using the BRAdmin Light u tility c d e f Page Changing the print s erver settin gs Usin g th e BRAdmin Ligh t utilit y to chan ge th e prin t ser ver set ting s a b c d e Usin g th e con tro l pan el to chan ge the prin t ser ver setti ngs a b c e Page Ov ervie w Confirm your ne twork environm ent Wir el ess ne tw or k co nn ec tio n exam pl e Configuring your machine for a wireless ne twork An ac cess poi nt is on the n etwork , but th e co mputer is not wire less capab le Conf irm y our netw ork en vi ronme nt Co nfi gur ati on us in g Sec ure Eas ySet up Configura tion tempor arily u sing a netwo rk cab le Configuratio n using a wi rele ss comput er. Wirele ss netw ork te rms a nd conce pts SS ID (S ervi ce S et Ide ntif i er) a n d c ha nnel s SSI D Channels Au the nt ica tion an d en cryp tio n Auth enticat ion meth ods Encrypt ion methods Netwo rk key Configuri ng your mac hine for a wire less netw ork Us ing th e Se tup W i zard from t he c ontr o l pan el a b c d e Page Page h i Changing the print s erver settings Using the BRAdmin Professional utility to change the wireless settings (for Windows)3 a b c d e f Page Us ing th e Re mot e Se tu p to chan ge the pr int s erve r settin gs Re mot e Se tu p for Wi ndow s Remo te Se tup fo r Macin tos h a b c d a b c d e Wir eless conf i gura tion for W in dows Configurat ion in Infra structure mode For Window s f Page i j k l m Page n o p q r s Page Configuration with an access point that supports Secure EasySetup For Windows 2000/XP or Windows Vista 4 Page Page Configura tion in Ad-hoc mod e For Windows 2000 Professional/XP or Windows Vista 4 Page Page k l Page m n o p q r s Page Wir eless Conf i guratio n f or M acint osh Configurat ion in Infra structure mode Page h i j k l m n o p q r s Configuration with an access point that supports Secure EasySetup Page Page Configura tion in Ad-hoc mod e Page i j k l m n o p q Page Contro l p ane l setu p LAN menu TCP /IP BOOT Meth od c d e f g h Page Page Page Page Page Page Et hern et (w ired netw ork on ly) c d e f Se tup W izard (w irele ss netwo rk on ly) Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Fax t o Ser ver Settin g Fax t o Server to On c d e f g h Page Restoring the network settings to factory default 6 Printing the Network Configu ration List 7 Ov ervie w Connection metho ds Pe er-t o- pe er Driver Deployment Wizard (Windows only) 7 Page How to ins tall the Drive r Deploymen t Wizard s oftware Using the Drive r Deplo yment Wizard s oftware f g h 8 Ov ervie w For Windows users (Windows 2000/XP, Windows Vista and Windows Server Network printing from Windows: basic T CP/IP Peer -to-Peer p rinting Other sourc es of info rmation Internet pr inting fo r W ind ow s Ov ervie w IPP printing for Windows 2000/XP, Windows Vista and Windows Server 2003 9 Fo r W indo ws Vist a a b c d e f 1 2 g h a b c d e f g 1 2 h i j Other sourc es of info rmation Networ k p rinting from M ac intos h Ov ervie w How to choose the BR-Sc r i pt 3 printer dr iver (TCP/IP) a b c d e f g h i Other sources of info rmation We b Based Man agem ent Ov ervie w How to con nect to yo ur ma chine usi ng a Bro wser Password information Changing the Scan to FTP con figuration us ing a Brows er Changing the LDAP co nfigurati on using a Browser LD AP o peration 12 Ov ervie w Cha ngi ng the LD AP c onfi gur at i on using a B ro ws er LDAP operat ion usi ng the contr ol pa nel Internet fax Co ntr ol pane l k ey fu nc tion s Se ndin g an In tern et fa x Manua ll y ente rin g text Rece ivi ng E-ma il or Inter net fax Re ceivi ng an Inte rne t fax to yo ur co mpu ter Fo rwar ding rec eiv ed E-m ail and fax m essa ges Rel ay br oa dca sti ng Relay bro adcast from a mach ine Se ndi ng to mul tip le phon e num ber s: a b c d UKFAX@brother.co.uk(fax#123456789) E-mail address Fax Phone Number The word "fax#" must be included with the phone number inside the parenthesis. Relay b road cast fr om a co mput er Outlook 97/9 8/2000/200 2/2003: TX Verif ica tion Ma il Se tup Ma il TX Se tup Ma il RX Error ma i l I mport ant i nf ormat ion on Intern et fax Security featur es Ov ervie w Se curi ty term s Secur it y p rot ocol s SSL (S ecure S ocket Layer) / TLS (Trans port La yer Se curity) We b se rve r ( HTT PS ) IPPS Se cu rity me tho ds for E-m ail n ot ifica tion b c d e f Managin g you r network p rinter s ecure ly Secur e Ma nage ment usin g Web Bas ed Man ageme nt (we b brows er) b c Secure Management using BRAdmin Professional (for Windows)14 Printing documents securely usi ng IPPS Sp ec ify ing a d iff er ent U RL Using E-mail notifi catio n with us er au thenti cation b c d e f g h Creating and insta lling a certifica te b Page Cre ating and inst alli ng a self- signe d ce rtific ate How to cr eate an d insta ll a s elf-sign ed cer tificate a b c d e Page Page Page Page Page Page Page Page Page Page Page Cre ating CSR a nd inst all ing a ce rtif icate How to cr eate th e CSR a b c d How to in stall th e certif icat e to yo ur print er a b c d e Page Page Trou blesh ooting Ov ervie w General proble ms a b c a Networ k print software insta llation pr oblems b c d 1 2 3 4 e Printing problems b c 1 2 Page Sc a nni ng and PC Fa x prob l ems a b c d e f g h Page Wireless n etwork trou bles hooting Wir ele ss se tu p pr oble ms b c Wi reles s c on nect io n pr oble m Protocol -specific trouble shoo ting Windows 2000/XP, Windows Vista and Windows Server 2003 IPP tr ouble shoo ti n g We b bro wser tr oub lesho oti ng (T CP/IP ) a b Page A Using servi ces Other ways to set the IP address (for advanced users and administr ators) Usin g DHCP to c onfigu re the IP add ress Appe ndix A Usin g BOOT P to c onfi gure t he IP addre ss Usin g RARP to c onfigu re the IP ad dress Usin g AP IPA to con figure the IP ad d ress Usin g ARP to co nfig ure the IP ad d ress Us ing the Teln et c onso le to con figure the I P ad dress Page Using the Brother Web BRAdmin server software for IIS to configure the IP ad dress Installation when using a Network Print Queue or Share (printer d river only) a b h c d e f g B Print se rver sp ecif icati ons Et he rnet wi red netw or k Appe ndix B Et hernet wi reles s net wo rk Page Compu ter re qui rem ents Au the nt ica tion an d encr yp tion fo r wir el ess use rs only Auth enticat ion m ethod Encrypt ion me thods Netwo rk key Function ta ble and defaul t factory se ttings The factory settings are shown in Bold with an asterisk. Page (for USA) or (for UK) Page Page Entering Tex t Page C Appe ndix C Op en Sou rce Li cens ing Re mar k s O penS SL st at emen ts Open S SL Lic ens e Page Op enLD AP S tat eme nt s This prod uct in cludes sof tware d eveloped by the Op enLDAP Pr oject. The Ope nLDAP Public L icense V ersion 2.8 , 17 Augu st 2003 The Ope nLDAP Public L icense RFC 225 1 Full Co pyright S tatement Index D E F G H R S T W