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Brother® One Year Limited Warranty and Replacement Service(USA only)
Who is covered:
This limited warranty (“warranty”) is given
only to the original end-use/retail purchaser
(referred to in this warranty as “Original
Purchaser”) of the accompanying product,
consumables and accessories (collectively
referred to in this warranty as “this
Product”).
If you purchased a product from someone
other than an authorized Brother reseller in
the United States or if the product was used
(including but not limited to floor models or
refurbished product), prior to your
purchase you are not the Original
Purchaser and the product that you
purchased is not covered by this warranty.
What is covered:
This Product includes a battery,
Except as otherwise provided herein,
Brother warrants that the Product and
battery will be free from defects in materials
and workmanship, when used under
normal conditions.
This warranty applies only to products
purchased and used in the United States.
For products purch ased in, but used
outside, the United States, this warranty
covers only warranty service within the
United States (and does not include
shipping outside the United States).
What is the length of the Warranty Periods:
Product: one year from the original
purchase date.
Battery: 90 days from the original purchase
date or the rated life, whichever comes first.
What is NOT covered:
This warranty does not cover:
1 Physical damage or normal wear and tear
to this Product;
2 Damage caused by improper installation,
improper or abnormal use, misuse, neglect
or accident (including but not limited to
transporting this Product without the proper
preparation and/or packaging);
3 Damage caused by another device, power
surges or lighteni ng;
4 Conditions beyond the control of Brother,
such as common carrier provided services,
and
5 Problems arising from other than defects in
materials or workmanship.
This limited warranty is VOID if this Product
has been altered or modified in any way
(including but not limited to attempted warranty
repair without authorization from Brother
and/or alteration/removal of the serial
number).
What to do if you think your Product is
eligible for warranty service:
Report your issue to our Customer Service
Hotline at 1-800-284-4329 Supply Brother
with a copy of your dated bill of sale showing
that this Product was purchased within the U.S
What Brother will ask you to do:
After contacting Brother you may be required
to deliver (by hand if you prefer) or send the
Product properly packaged, freight prepaid, to
the Brother Service Center together with a
photocopy of your bill of sale. You are
responsible for the cost of shipping,
packing product, and insurance (if you
desire). You are also responsible for loss
or damage to this Product in shipping.
What Brother will do:
If the problem reported concerning your
Product is covered by this warranty and if you
first reported the problem to Brother with in the
applicable warranty period, Brother will repair
or replace the Product at no charge to you for
parts or labor. The decision as to whether to
repair or replace the Product is made by
Brother in its sole discretion. Brother reserves
the right to supply a refurbished or
remanufactured replacement Product and use
refurbished parts provided such replacement
products conform to the manufacturer’s
specifications for new product/parts. The
repaired or replacement Product will be
returned to you freight prepaid or made
available for you to pick up at the Brother
Service Center.