Chapter 4
23
Error messages 4

As with any sophisticated office product, errors may occur. If this happens, your cordless handset

identifies the error and shows an error message. The most common error messages are shown

below.

You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers

latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com.

The cordless handset beeps during
a call.
Come closer to the machine (base unit). The cordless handset may be too far from
the machine (base unit).
Your battery may be low. If you want to continue the call, transfer the call to the
machine (base unit) and use the Speaker Phone key to answer. (See
Transferring a call at the end of a conversation on page 13.) And then, charge the
battery. (See Charging the batteryon page 24 .)
You cannot make an internal call. The cordless handset or the machine you want to call to may be on an internal call
or an outside call. Wait until the line is free.
Check that the On/Off key on the machine (base unit) is on. Then press the
(TALK) key on the codeless handset to go back to standby mode.
You cannot register the optional
cordless handset.
Check that both the cordless handset and the machine (base unit) are in standby
mode.
Error Message Cause Action
Base Unit in
use
The machine (base unit) is being
used for intercom calling.
Wait until the line is free.
The machine (base unit) is being
set up for cordless handset
registration.
Wait until the registration is finished.
The machine (base unit) is being
used for Message Center functions
such as OGM recording or ICM
playing.
Wait until machine (base unit) is back in standby
mode.
Cannot
register
Handset
You failed to register the cordless
handset.
Try to register the cordless handset again. (See
Registering additional cordless
handsets on page 3.)
Line in use Another person is on the phone line
using the machine’s (base unit)
speaker phone or another cordless
handset.
Wait until the line is free.
The machine (base unit) is
receiving faxes.
Wait until the line is free.
Low Battery
Put handset
on cradle
The battery of the cordless handset
is low.
Charge the battery. (See Charging the
batteryo n page 24.)
Difficulties Suggestions