TROUBLESHOOTING
If the machine stops working properly, check the following possible problems.
If the problem it still there, contact your retailer or the nearest authorised service center.
Symptom | Possible cause | How to put it right | Reference |
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| The machine is not plugged in. | Plug the machine in. | page 9 |
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The sewing | The main power switch is turned off. | Turn on the main power switch. | page 9 |
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The bobbin winder shaft is pushed to | Move the bobbin winder shaft to the |
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machine does | page 12, 13 |
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not work. | the right. | left. |
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| You have not used the foot control- | Use the foot controller properly. | page 10 |
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| ler properly. |
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| The needle is not fitted properly. | Fit the needle properly. | page 21 |
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| The needle clamp screw is loose. | Use the screwdriver to firmly tighten | page 22 |
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| the screw. |
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| The needle is bent or blunt. | Replace the needle. | page 21 |
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| You have not used the right combi- | Choose a thread and needle that are | page 20 | 4 |
| nation of fabric, thread and needle. | appropriate for the type of fabric. | ||
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| The presser foot you are using is not | Attach the presser foot that is correct |
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| appropriate for the type of stitch that | for the type of stitch that you want to | page 52 |
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| you want to sew. | sew. |
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| The upper thread tension is too tight. | Loosen the upper thread tension. | page 29 |
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The needle |
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You are pulling the fabric too much. | Lightly guide the fabric. | – |
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breaks. |
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The area around the hole in the nee- | Replace the needle plate. |
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| Contact your retailer or the nearest | – |
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| dle plate is scratched. | authorized service center. |
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| The area around the hole in the | Replace the presser foot. |
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| Contact your retailer or the nearest | – |
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| presser foot is scratched. |
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| authorized service center. |
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| Replace the bobbin case. |
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| The bobbin case is scratched. | Contact your retailer or the nearest | – |
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| authorized service center. |
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| You have not used a bobbin that has | Incorrect bobbins will not work |
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| properly. Only use a bobbin that has | page 11 |
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| been designed for this machine. |
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| been designed for this machine. |
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| You have not threaded the upper |
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| thread properly. (for example, you |
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| have not fitted the spool properly, or | Correct the upper threading. | page 16 |
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| the thread has come out of the guide |
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| above the needle.) |
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| There are knots or tangles in the | Remove any knots or tangles. | – |
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| thread. |
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The upper |
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The needle is not appropriate for the | Choose a needle that is appropriate |
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thread breaks. | page 20 |
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thread you are using. | for the type of stitch. |
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| The upper thread tension is too tight. | Loosen the upper thread tension. | page 29 |
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| The thread is tangled, for example, | Remove the tangle thread. If the |
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| thread is tangled in the bobbin case, | page 57 |
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| in the bobbin case. |
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| clean the bobbin case. |
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| The needle is bent or blunt. | Replace the needle. | page 21 |
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