Brother DCP-330C

Troubleshooting and Routine Maintenance

Document jam

(DCP-540CN only) B

Documents can jam if they are not inserted or

fed properly, or if they are too long. Follow the

steps below to clear a document jam.

Document is jammed in the top of the

ADF unit B

aTake out any paper from the ADF that is

not jammed.

bOpen the ADF cover.

cPull the jammed document up and to the

left.

dClose the ADF cover.

ePress Stop/Exit.

Note

To avoid document jams close the ADF

cover properly by pressing it down in the

center.

Document is jammed inside the ADF

unit B

aTake out any paper from the ADF that is

not jammed.

bLift the document cover.

cPull the jammed document out to the

left.

dClose the document cover.

ePress Stop/Exit.

Contents

Main If you need to call Customer Serv ice http://www.brother.com/registration/ Brother numbers Register your product http://www.brother.com/registration/ FAQs (frequently asked que stions) http://solutions.brother.com Ordering accessories and supplies http://www.brothermall.com Notice - Disclaimer of Warranties (USA and Canada) Compilation and Publication Notice Brother One Year Limited Warranty and Replacement Service (USA only) Brother One Year Limited Warranty and Replacement Service (USA only) BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only) Table of Contents Section I General 1 General Information 2 Loading documents and paper 3 General setup Section II Copy 4 Making copies Section III Walk-up Photo Printing 5 PhotoCapture Center 6PictBridge Section IV Software 7 Software and Network features Section V Appendixes A Safety and Legal B Troubleshooting and Routine Ma intenance Page Page Using the documentation Symbols and conventions used in the documentatio n Accessing the Software Users Guide and Network Users Guide Viewing Documentation General Information c d How to find Scanning instructions Viewing Documentation (For Macintosh)1 a b c d e How to find Scanning instructions Accessing Brother Support (For Windows)1 Control panel overview 20:48 The DCP-330C and DCP-540CN have the same control panel keys. Most of the illustrations in this Users Guide show the DCP-330C. COPY Page LCD display screen Basic Operations b c 20:48 COPY Status LED indications Printing Reports How to print a report b 20:48 c d Loading documents Loading documents and paper Using the scanner glass Document Sizes Supported How to load documents a b c Scannable area Acceptable paper and other media Recommended media Handling and using media Brother paper Paper capacity of the output paper tray Choosing the right me dia Paper type and size for each operation Paper weight, thickness and capacity Loading paper and other media a b c d e f g h Loading envelopes and post cards About envelopes How to load envelopes and post cards a If you have problems when printing on envelopes, try the following suggestions: a b c Loading photo paper a b c d Page Printable Area General setup 3 Paper settings Paper Type b LCD display Page Page Page How to copy Making a single copy b Making multiple copies Making copies COPY 4 Changing and quality c d e Enlarging or reducing the image copied c d e Making N in 1 copies or a poster (page layout) c d e f g Page Page Page Page Page PhotoCapture Center PhotoCapture Center Operations Printing from a media card without a PC Scanning to a media card without a PC Using PhotoCapture C enter from your computer Getting started 1 2 3 4 Entering PhotoCapture mode Print Images View Photo(s) a b c d a b d c Print All Photos a b c d Print Photos a b c d e a b c PhotoCapture Center print settings 5 PHOTO Print Quality a b c Paper options Paper Type a b c Paper and print size a b c d Adjusting Brightness, Contrast and Color a b c Contrast a b c Color Enhancement (True2Life)5 a b c d e a b c Borderless printing a b c Setting your changes as new default a b c d Restoring all the settings to factory settings a b c Scan to Card Entering Scan mode g How to scan to card a Understanding the Error Messages 6 Before Using PictBridge PictBridge requirement s Using PictBridge PictBridge Printing Images a b DPOF printing Understanding the Error Messages Page Page Software and Network features a b c a Appendixes A Choosing a location Safety and Legal To use the machine safely Page Page Important safety instructions Page Federal Communications Commission (FCC) Declaration of Conformity (USA only) Industry Canada Compliance Stat ement (Canada only) LAN connection (DCP-540CN only) Legal limitations for copying Trademarks B Troubleshooting If you are having difficulty wi th your machine Troubleshooting and Routine Maintenance Printing Printing (Continued) Troubleshooting and Routine Maintenance 65 Copying Difficulties Scanning Difficulties Software Difficulties PhotoCapture Center Difficulties Network Difficulties Error messages Page Page Printer jam or paper jam a b c d e f g h Routine maintenance Replacing the ink cartridg es a b c e M f g Cleaning the outside of the machine a b c d e a b a Cleaning the machine print er platen Cleaning the paper pick-up roller b c d e f Cleaning the print head b c Checking the print quality b c d e f b c h d e b c Machine Information Checking the serial number d b c d e i f g C Menu keys On-screen programming Menu table Menu and Features Menu table Menu ( ) Page PhotoCapture ( ) Print Settings Page Copy (Defau lt display) Page Scan ( ) D General Specification s Page Print media Copy PhotoCapture Center PictBridge Scanner Printer Interfaces Computer requirements - Consumable items Network (LAN) (DCP-540CN only) E Glossary Index F A B C D L M N O P R S T W Page Visit us on the World Wide Web http://www.brother.com