Brother DCP-770CW - page 75

Troubleshooting and Routine Maintenance

67

B

No File The memory card or USB Flash

memory drive in the media drive

does not contain a .JPG file.

Put the correct memory card or USB Flash

memory drive into the slot again.

No Paper Fed The machine is out of paper or

paper is not properly loaded in

the paper tray.

Do one of the following:

Refill the paper in the paper tray, and

then press Mono Start or

ColourStart.

Remove the paper and load it again

and then press MonoStart or

ColourStart.

The paper is jammed in the

machine.

See Printer jam or paper jam onpage 68.

Out of Memory The machine's memory is full. Copy operation in progress

Press Stop/Exit and wait until the other

operations in progress finish and then try

again.

The memory card or USB flash

memory drive you are using does

not have enough free space to

scan the document.

Delete unused files from your memory card

or USB flash memory drive to make some

free space and then try again.

Paper Jam Paper is jammed in the machine. Remove the Jam Clear Cover (at the back

of the machine) and pull out the jammed

paper. See Printer jam or paper jam

onpage 68.

Unable to Clean XX

Unable to Init. XX

Unable to Print XX

Unable to Scan XX

The machine has a mechanical

problem.

Disconnect the machine from the power for

several minutes, then reconnect it.

Unusable Device

Disconnect device from

front connector & turn

machine off & then on

A broken device has been

connected to the USB direct

interface.

Unplug the device from the USB direct

interface, then press On/Off to turn the

machine off and then on again.

Unusable Device

Please Disconnect

USB Device.

A USB device or USB Flash

memory drive that is not

supported has been connected

to the USB direct interface. For

more information, visit us at

http://solutions.brothe r.com.

Unplug the device from the USB direct

interface.

Error Message Cause Action

Contents

Main If you need to call Customer Serv ice http://www.brother.com/registration/ Compilation and Publication Notice Page Table of Contents Section I General 1 General Information 2 2 Loading documents and paper 9 3 General setup 20 Section II Copy 4 Making copies 24 Printing photos from a memory card or USB Flash memory drive 5 Section III Direct Photo Printing Section IV Software 7 Software and Network features 52 Section V Appendixes A Safety and Legal 54 B Troubleshooting and Routine Ma intenance 62 Page Page Using the documentation Symbols and conventions used in the documentatio n General Information Accessing the Software Users Guide and Network Users Guide Viewing Documentation Viewing Documentation (For Windows)1 a b a b c d e How to find Scanning instructions How to find Network setup instructions Control panel overview LCD display indications Basic Operations b c d Warning LED indications Printing Reports How to print a report b c d Loading documents Using the scanner glass Loading documents and paper Acceptable paper and other media Recommended media Brother paper Handling and using media Paper capacity of the output paper tray Choosing the right me dia Paper type and size for each operation Paper weight, thickness and capacity Loading paper and other media a b c d e f g h Loading envelopes and post cards a b If you have problems when printing on envelopes, try the following suggestions: a b c Loading photo paper a b c d Removing small printouts from the machine Printable area General setup Paper settings Paper Type b c d LCD display Page Page How to copy Making a single copy b Making multiple copies Making copies 4 Changing copy speed and quality c d e Enlarging or reducing the image copied c d c d e f g h Page Page Page PhotoCapture Center Operations Printing from a memory ca rd or USB Flash memory drive without a PC Scanning to a memory card or USB Flash memory drive without a PC Using PhotoCapture Center from your computer Printing photos from a memory card or USB Flash memory drive Memory cards or a USB Flash memory drive folder structure Getting started 1 2 3 4 5 Entering PhotoCapt ure mode Print Images View Photo(s) a b d a b c d Print Photos a b c d e f g h Photo Effects e f Enhance Skin-Tone a b d f Enhance Scenery a b d f g a b d e Monochrome a b d e Sepia a b d e Search by Date a b c d e Page Trimming a b d e f a b c PhotoCapture Center print settings Print Speed and Quality a b c Paper options Paper Type a b c Contrast a b c Colour Enhancement a b Page Scan to a memory card or USB Flash memory drive Entering Scan mode How to scan to a memory card or USB Flash memory drive a b c Understanding the Error Messages 6 Printing photos directly from a PictBridge camera PictBridge requirement s Setting your digital camera Printing photos from a camera Printing Images a b c DPOF printing 6 Printing photos directly from a digital camera (without PictBridge) Printing Images a b c Understanding the Error Messages Page Software and Network features a b c a Appendixes A Choosing a location Safety and Legal To use the machine safely Page Page Important safety instructions IMPORTANT - For your safety Wiring information (for U.K. only) LAN connection Radio interference EU Directive 2002/96/EC and EN50419 Legal limitations for copying European Union Only Trademarks B Troubleshooting If you are having difficulty with your machine Troubleshooting and Routine Maintenance Printing Printing (continued) Copying Difficulties Scanning Difficulties Software Difficulties PhotoCapture Center Difficulties Troubleshooting and Routine Maintenance Network Difficulties Error messages Page Changing LCD languag e b c d Error animation Printer jam or paper jam b c d e f g Routine maintenance Replacing the ink cartridges a b c M d e g Cleaning the outside of the machine a b c d e a Cleaning the machine printer platen b Cleaning the paper pick-up roller a b c d e f Cleaning the print head b c Checking the print quality a b c d e f b c h d e b c Machine Information Checking the serial number d b c d e i f g C Mode and menu keys On-screen programming Menu table Menu and Features Menu table LAN menu Page Page Menu ( ) (continued) Copy (Default display) * PhotoCapture ( ) Print Settings * Scan ( ) D General Specifications Print media Copy PhotoCapture Center Page Scanner Printer Interfaces Computer requirements Consumable items Network (LAN) E E Glossary Index F E G H I F M N O P R S T W