Brother MFC-9450CDN, DCP-9042CDN, DCP-9045CDN

Troubleshooting and routine maintenance

123

aTurn off the machine’s power switch.

Press the front cover release button and

then open the front cover.

bHold the green handle of the drum unit.

Lift the drum unit up and then pull it out

until it stops.

Contents

Main If you need to call Customer Serv ice http://www.brother.com/registration Brother numbers Register your product http://www.brother.com/registration FAQs (frequently asked que stions) http://solutions.brother.com Page Ordering accessories and supplies http://www.brothermall.com http://www.brother.ca Notice - Disclaimer of Warranties (USA and Canada) Compilation and Publication Notice Brother Color Laser One-Year On-Site L imited Warranty (USA only) Brother Color Laser One-Year On-Site Limited Warranty (USA only) BROTHER LASER PRINTER / MULTIFUNCTION CENTER / FAX ON-SITE WARRANTY (Canada only) Table of Contents Section I General 1 General information 2 2 Loading paper and docum ents 10 3 General setup 21 Section II Copy 5 Making copies 30 Section III Walk-up printing 6 Printing photos from a digital camera 40 7 Printing data from a USB flash memory drive 44 Section V Appendixes A Safety and legal 50 BOption 60 C Troubleshooting and ro utine maintenance 64 Page Page Section I General Using the documentation Symbols and conventions used in the documentatio n Accessing the Users Guides General information Viewing documentation Viewing documentation (Windows)1 a b d c e a b c d e f Accessing Brother support (for Windows)1 Control panel overview Page Status LED indications The LED indications shown in the table below are used in the illustrations in this chapter. When the power switch is off or the machine is in sleep mode, the LED is off. Acceptable paper and other media Recommended paper Type and size of paper Standard paper tray Loading paper and docume nts The names for the paper trays in the printer driver and this Guide are as follows: Paper capacity of the paper trays Recommended paper specifications The following paper specifications are suitable for this machine. Handling and using special paper Types of paper to avoid Envelopes Types of envelopes to avoid Labels Types of labels to avoid Unprintable area Unprintable area for copi es Unprintable area when printing from a computer Loading paper and envelopes Loading plain paper in the paper tray a b c d e a b c d Loading documents Using the ADF (automatic document feeder) b a c a b c General setup 3 Paper settings Paper type a a b Tray use in print mode a b 3 Volume settings Beeper volume a b Automatic daylight savings time LCD contrast a b User Settings List a Security features 4 Security Secure Function Lock Setting the password for the administrator b c f d e b c d e f b c Turning Secure Function Lock off b c Switching Users a b a b a Page Page How to copy LCD display for Copy mode b Making a single copy Making copies Contrast:- + Quality :Auto Enlg/Red:100% Tray :MP>T1 Press or Start Quality :Auto Enlg/Red:100% Tray :MP>T1 Bright :- Select & OK Copy options (temporary settings) Improving copy qual ity e b c c d e f g Making N in 1 copies (page layout) Important b c d e f g Duplex (2-sided) copying Duplex copy (long edge) b c d Advanced Duplex copy (short edge) b c d e Sorting copies using the ADF a b c d d e a b Contrast c d e a b c d Tray selection b c d Out of memory message Page Before using PictBridge PictBridge requiremen ts Using PictBridge Setting your digital camera Printing photos from a digital camera b c Printing images a b c DPOF printing Connecting a camera as a storage device Understanding the error messages Supported file formats Creating a PRN or PostScript 3 file for direct printing a b Printing data from a USB flash memory drive Printing data directly from the USB flash memory drive a b c d Understanding the error messages Page Software and network features How to read HTML Users Guide b For Macintosh For Windows Appendixes A Choosing a location Safety and legal To use the machine safely Page Page Important information Federal Communications Commission (F CC) Declaration of Conformity (USA only) Important Importantabout the interface cable Industry Canada Compliance St atement (Canada only) Disconnect device LAN connection International ENERGY STAR Compliance Stat ement A Laser safety FDA regulations Important safety instructions Page Legal limitations for copying Trademarks B Option Option Optional paper tray Installing the optional paper tray a b c Memory board SO-DIMM types Buffalo SO-DIMM TechWorks SO-DIMM Installing extra memory b c d e f C Troubleshooting If you are having difficulty with your machine Troubleshooting and routine maintenance Copy quality difficulties Printing difficulties Scanning difficulties Software difficulties Paper handling difficulties Print quality difficulties Network difficulties a b g c d e f a b c d e f g h Improving the print quality Page b c d a b a b Page Page a b c b ABCDEFG c a b c d e CAUTION Error and maintenance messages Page Page Page Page Page Document is jammed in the duplex slot a b Paper jams Jam MP Tray a b c d e Jam Tray 1 Jam Tray 2 a b c Jam Inside a b c Page f g h i Paper is jammed at the back of the machine Jam Rear a b c d Page Paper is jammed underneath Paper Tray 1 or in the fuser unit Jam Duplex a b c d e f g h Routine maintenance Cleaning the outside of the machine Clean the outside of t he machine as follows: a b e f g Cleaning the scanner a a b c Page e f g h Cleaning the corona wire s a b c d e f g h i j k l Page d e f g h i j k l m n Replacing the consumable items Page Page Replacing a toner ca rtridge Toner low message Toner Low Toner life end message Toner Life End Replacing the toner cartridges a b c Page d 1 2 3 4 f g h Replacing the drum unit Drum end soon message Replacing the drum unit Page c d e f g h i j k l m Replacing the belt unit Change Parts Belt Unit message Page Page e f g h j k Waste Toner Full l m n Replacing the waste toner bo x Change Parts Waste Toner Box message a b c d e f g h Packing and shipping the machine Page Page e f g h i j k l m 2 n o p q r s t u v w x y Machine information Checking the serial number a b Checking the page counters D Menu keys On-screen programming Menu table a b c Page Menu table The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Page Page Page Page Page Page Page Page Entering text Page E General Specifications Page Print media Copy Scan Print Interfaces PictBridge Direct print feature Computer requirements Consumable items Ethernet wired network F Glossary Index G F H J L M Q R S T U Page Visit us on the World Wide Web http://www.brother.com