Troubleshooting and routine maintenance
67
C
Print quality difficulties
Difficulties Suggestions
Printed pages are curled . Low quality thin or thick paper or not printing on the recommended side of the
paper could cause this problem. Try turning over the stack of paper in the
paper tray.
Make sure that you choose the Paper Type that suits the media type you are
using. (See Acceptable paper and other mediaon page 10.)
Printed pages are smeared. The Paper Type setting may be incorrect for the type of print media you are us ing,
or the print media may be too thick or have a rough surface. (See Acceptable paper
and other mediaon page 10 and Basic tab in the Software User’s Guide on th e
CD-ROM.)
Printouts are too light. If this problem occurs wh en making copies, tu rn Toner Save mode to of f in the
machine menu settings . (See Toner save on page 23.)
Set Toner Save mode to off in th e Advanced tab in the printe r driver. (See
Advanced tab in the Software User’s Guide on the CD-ROM.)
Network difficulties
Difficulties Suggestions
Cannot print over a wired Network.
The network printing feature does
not work.
Make sure your machi ne is powered on an d is on-line and in R eady mode. Print
the Network Configuration list to see your current Network se ttings. (See User
Settings List on page 24.) Reco nnect the LAN cable to the hub to verify t hat the
cable and network conn ections are good. If possible, try co nnecting the machin e
to a different port on your hub using a d ifferent cable. I f the connection s are good,
the upper LED of the ba ck panel of the ma chine will be green .