Brother FAX-817, FAX-827, FAX-837MC

If you need to call Customer Service

Please complete the following information for future

reference:

Model Number: FAX-817, FAX-827, FAX-837MC

Serial Number:*

Date of Purchase:

Place of Purchase:

* The serial number is on the bottom of the unit. Retain this

User’s Guide with your sales receipt as a permanent

record of your purchase, in the event of theft, fire or

warranty service.

This User’s Guide is for the following models.

FAX-817 is FAX-817 and FAX-817S

FAX-827 is FAX-827 and FAX-827S

FAX-837MC is FAX-837MC and FAX-837MCS

Contents

Main Page i APPROVAL INFORMATION Compilation and Publication Notice ii Safety precautions To use the fax machine safely iii Choosing a location IMPORTANT SAFETY INSTRUCTION Page Page Page Table of Contents vii 1 2 3 6 ix 7 8 9 x 10 11 G 12 13 Page 1 - 1 Using this Guide Finding information Symbols used in this Guide 1 Part names Front view Back view 1 - 3 FAX-817/827 control panel overview Page 1 - 5 FAX-837MC control panel overview Page 1 - 7 Fax tones and handshake ECM (Error Correction Mode) Connections Connecting an external telephone Connecting an external telephone answering device (TAD) Sequence 1 - 9 Connections Recording outgoing message (OGM) on an external TAD Multi-Line connections (PABX) If you are installing the fax machine to work with a PABX 2 - 1 About paper Paper specifications for the paper tray 2 How to load paper To load paper 3 - 1 User-friendly programming Menu table Memory Storage (FAX-837MC only) 3 Navigation keys 3 - 3 Page 3 - 5 Page 3 - 7 4 4 - 2 Setting the Station ID Entering text Inserting spaces Making corrections Repeating letters Special characters and symbols 4 - 4 Setting the Beeper Volume Setting the Speaker Volume Setting the Ring Volume Setting PABX (Australia and New Zealand only) PABX and TRANSFER Setting Tone or Pulse dialling mode (Not available for New Zealand) Page Basic receiving operations Choosing the Receive Mode 5 5 - 2 To select or change your Receive Mode Setting the Ring Delay Setting the F/T Ring Time (FAX/TEL mode only) Recording the Fax/Tel Outgoing Announcement (FAX/TEL OGM) (FAX-837MC only) 5 - 4 Fax Detect Printing a reduced incoming fax (Auto Reduction) Reception into memory Receiving a fax at the end of a conversation 5 - 6 Advanced receiving operations Operation from extension telephones For FAX/TEL mode only Remote Call Transfer To transfer a telephone call to the fax machine Changing the remote codes Page Page Telephone Services How Does the Caller ID Work? The Caller ID Appears on the Display When Your Telephone Rings The Caller ID is Stored in Your Machines Memory 5 - 12 Selecting a Caller ID from the Memory for Call Reply To Activate Certain Network Services When Using Call Reply Clearing the Caller ID Stored in Memory Printing Caller ID List Do you have Voice Mail? 5 - 14 Telephone Service for Australia (T el str a Distinctive Ringi ng (Telstra What is the Advantage of using Telstra Duet How does Telst ra Set the Distinctive Ringing to ON 5 - 16 Telephone Service for New Zealand FaxAbility How Will the Fax Machine Treat All Other Numbers? What is the Advantage of Using the FaxAbility Function? How Does FaxAbility Work? How to Turn FaxAbility OFF or ON 5 - 18 Telephone Service for Some Countries Distinctive Ringing (For Singapore and Hong Kong) Setting the Distinctive Ringing How to dial Manual dialling 6 6 - 2 Fax Redial How to fax Automatic transmission Manual transmission Sending a fax at the end of a conversation Basic sending operations Sending faxes using multiple settings 6 - 4 Contrast Fax resolution Multiple Resolution Transmission Cancelling a fax in progress Cancelling a scheduled job 6 - 6 Advanced sending operations Composing the electronic Cover Page (FAX-827/837MC only) Composing your own comments Page Page Page Page Setting up Polled Transmit (Standard) Setup for Polling Transmit with Secure Code 6 - 12 Secure Polling Memory Transmission Out of Memory message Interrupting Delayed Fax and Polled Transmit jobs TX Lock System Page Storing numbers for easy dialling Storing One-Touch Dial numbers/Storing Junk Fax/Call numbers 7 options 7 - 2 Storing Speed-Dial numbers/Storing Junk Fax/Call numbers Changing One-Touch and Speed-Dial numbers 7 - 4 Setting up Groups for Broadcasting Dialling options Manual dialling On Hook dialling 7 - 6 One-Touch dialling Speed-Dialling Search Pause Mute Answering Calls with the Speaker Phone Page Fax Forwarding Setting up Fax Forwarding 8 (FAX-817/827 only) 8 - 2 Setting Fax Storage Turning off Remote Fax Options Setting your remote access code Page 8 - 4 Remote commands Page 9 - 1 Message Centre Mode Setting Up Message Centre Setting up voice store 9 Page Page Activating Message Centre Mode Message Indicator What Happens When the Memory Is Full? 9 - 5 Playing Voice Messages Printing a Fax Message Backup Printing Option Page 9 - 7 Setting the Toll Saver ICM Recording Monitor Recording a Conversation Page 9 - 9 Remote commands Page Page FAX settings and activity Customizing the Transmission Verification Report Setting the Journal Period 10 10 - 2 Printing reports How to print a report Using the fax machine as a copier Copy operations 11 11 - 2 Copy options: Single or Multiple copies, Sort/Stack, Reduce/Enlarge Legal limitations 12 15 16 17 Important Information for New Zealand Important Safety Instructions Page Page Page Page 12 - 7 For Your Safety Disconnect device Trademarks Shipment of the fax machine Troubleshooting Error messages 13 maintenance 13 - 2 Page Page Page 13 - 6 If you are having difficulty with the fax machine Page Page Page 13 - 10 Page G G - 1 Page G - 3 General Copy S S - 2 Fax Page I I - 1 The items in all upper case represent LCD messages. A B C G H I J L I - 3 S T U V Accessory List (For FAX-837MC) M Using Remote Access Code Exit Remote Operation A - 2 Change Fax Forwarding Setting Setting Change Fax Forwarding Play/Record Outgoing Message