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Brother Fax 1360 Printing Received Faxes , Phone Line or Connections , Receiving Faxes

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Printing Received Faxes B

Phone Line or Connections B

Receiving Faxes B

Machine feeds multiple pages Make sure the p aper is loaded prope rly in the paper tr ay. (See How to load

paperon page 8. )

Printed pages are not stacked

neatly.

Make sure you are using the paper support flap. (See How to load

paperon page 8. )

Printed pages double-feed and

cause a paper jam.

Close the output paper tray cover and slid e it forward, then p ush the paper tray

firmly back into the machine. While holding the paper tray in place, pull out the

paper support flap. (See the illustrations in Loading paperon page 8. )

Difficulty Suggestions

Condensed print and white streaks

across the page or the top and

bottom of sentences are cut off.

You probably had a bad connection, with static or interference on the telephone

line. Ask the other part y to send the fax a gain.

Vertical black lines wh en receiving. The sender 's scanner may be d irty. Ask the sende r to make a copy to see if the

problem is with the sending machine. Try receiving from another fax machine.

Left and Right margins ar e cut off or

a single page is printed on two

pages.

Turn on Auto Reduction. (See Print ing a reduced inco ming fax on page 26.)

Difficulty Suggestions

Dialing does not work. (No dial

tone)

Check that the machine is plugged in and switched on.

Check all line cord co nnections.

(Canada only) Change Tone/Pulse setting. (See Quick Setup Guide.)

Send a fax manually a nd wait to hear fax r eceiving tone befo re pressing Start.

(See Sending a fax manuallyon page 22.)

The machine does not an swer

when called.

Make sure the machine is in th e correct receiving mo de for your setup. (See

Receive modeso n page 23.) Check for a di al tone. If possible, ca ll your machine

to hear it answer. If there is s till no answer, check the telephone line cord

connection. If there is no ringing when you call your machine, ask your telephone

company to check the line.

Difficulty Suggestions

Cannot receive a fax Check all line cord connections.

Make sure the machine is in th e correct receiving mo de for your setup. (See

Receive modes on page 23.)

If you often have interference on the phone line, try changing the menu setting of

Compatibility to Basic. (See Phon e line interference on page 73.)

Difficulty Suggestions

Contents

Main If you need to call Customer Serv ice http://www.brother.com/registration/ Brother numbers Register your product http://www.brother.com/registration/ FAQs (frequently asked que stions) http://solutions.brother.com Ordering accessories and supplies http://www.brothermall.com Notice - Disclaimer of Warranties (USA and Canada) Compilation and Publication Notice Brother One Year Limited Warranty and Replacement Service (USA only) Brother One Year Limited Warranty and Replacement Service (USA only) BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only) Table of Contents Section I General 1 General Information 2 2 Loading documents and paper 5 3 General setup 11 Section II Fax 5 Sending a fax 18 6 Receiving a Fax 23 7 Telephone Services and External devices 27 8 Dialing and storing numbers 36 9 Remote fax options 40 10 Printing Reports 45 11 Polling 47 Section III Copy 12 Making copies 50 Section IV Appendixes A S afety and Legal 56 B T roubleshooting and Routine Ma intenance 65 C Menu and Features 83 Page Section I General Using the documentation Symbols and conventions used in the documentatio n General Information Control panel overview FAX-1360 9 7 8 6 Page Loading documents Using the ADF Recommended environment Document Sizes Supported Loading documents and paper Scannable area Handling and using plain paper Brother paper Choosing the right media Paper type and size for each operation Paper weight, thickness and capacity Loading paper How to load paper a b c f g h i Printable Area 3 On/Off key Turning the machine off a General setup Mode Timer a b Paper settings Paper Size a b a b c Handset Volume a b Choosing the Handset Volume (For Volume Amplify) Setting Volume Amplify c Automatic Daylight Savings Time a b LCD display LCD Contrast a b Security features 4 TX Lock Setting and changing the TX Lock password f b c Turning TX Lock off a b Section II Fax Sending a fax Entering Fax mode Faxing from the ADF b c Canceling a fax in progress Additional sending operations Changing Fax Resolut ion To change the fax resolution for the next fax 5 c To change the default fax resolution b c Dual access Real time transmission c Page Page 6 Receive modes Fax/Tel External TAD Receiving a Fax See Distinctive Ring. Manual Using receive modes Fax only Fax/Tel Manual External TAD a b Easy Receive If Easy Receive is On:6 If Easy Receive is Semi:6 If Easy Receive is Off:6 Additional receiving operations Printing a reduced incoming fax b c b Telephone Services and Ex ternal devices Telephone services Distinctive Ring What does your telephone company's Distinctive Ring do? What does Brother's Distinctive Ring do? Do you have Voice Mail? a b c Turning off Distinctive Ring a b b Viewing Caller ID List c Printing Caller ID List b d Connecting an external TAD (telephone answering device) Connections a b c d e f Recording an outgoing message (OGM) on an external TAD a b c a b c d Multi-line connections (PBX) External and extension phones Connecting an external o r extension telephone Using external and extension telephones If you answer a call and no one is on the line: Using a non-Brother cordless external telephone a b c d How to Dial Dialing and storing nu mbers 8 Search Fax Redial Storing numbers Storing a pause Storing One-Touch Dial numbers a b c Storing Speed-Dial numb ers a b c Changing One-Touch and Speed-Dial numbers a b 8 Setting up Groups for broadcasting a b c d e Remote fax options Fax Forwarding b c d Fax Storage b Changing Remote Fax Options Turning off Remote Fax Options b Remote Retrieval Setting a Remote Access Code a b Using your Remote Access Code a b c d e a b c d e Remote fax commands Printing Reports 10 Fax reports Transmission Verification Report a b Reports How to print a report a b Polling 11 Polling receive Setup for polling receive b Polled transmit Setup for polled transmit c d f Page How to copy Entering Copy mode Making a single copy Making multiple copies Making copies 12 Copy options Changing copy quality c e a b Enlarging or reducing the image copied c d c d e f Sorting copies using the ADF c d e Page Section IV Appendixes A Choosing a location Safety and Legal To use the machine safely Page Page Important safety instructions Page Page Federal Communications Commission (FCC) Compliance Notice (USA only) Industry Canada Complia nce Statement (Canada only) Trademarks B Troubleshooting Printing If you are having difficulty wi th your machine Troubleshooting and Routine Maintenance Printing Received Faxes Phone Line or Connections Receiving Faxes Troubleshooting and Routine Maintenance 67 Sending Faxes Handling Incoming Calls Menu Setting Difficulty Copying Difficulty Error messages Page Transferring your faxes or Fax Journal report Transferring faxes to another fax machine a b c Page Printer jam or paper jam a b c d e f g h Dial Tone a b Routine maintenance Replacing the ink cartridge a b c e f g Cleaning the outside of the machine a b c d e a Cleaning the machine print er platen a Cleaning the paper pick-up roller b f c d e b Checking the print quality c e f g h b c g e f b Machine Information Checking the serial number a b Packing and shipping the machine d e j f g C Menu and Features On-screen programming Menu table a b c Menu keys a b c d e Menu Table Page Page Page Page Entering Text Putting spaces Making corrections Repeating letters Special characters and sy mbols D General Specification s Print media Fax Copy Consumable items E Glossary Page Page Index F A B C D F G H I J O P Q R S T V W Page Visit us on the World Wide Web http://www.brother.com