TROUBLESHOOTING 6 - 16
4
Pull the duplex tray and paper tray out of the printer.
Figure 6-24
5
Pull the jammed paper out of the printer.
Figure 6-25
6
Put the duplex tray and paper tray back in the printer.
Figure 6-26
The JAM DUPLEX message appears if you remove a sheet of paper from the face down output
tray after only one side has printed.
The paper sizes you can use with the duplex printing function are A4, Letter or Legal.
If the paper adjustment lever for duplex printing is not set correctly for the paper size, paper
jams may occur and the printing will be out of position on the page.