Brother HL-6050 ABCD abcde 01234

6 - 19 TROUBLESHOOTING

Black lines down the page

Printed pages have toner stains

stripes down the page.

■You may clear the problem by cleaning the primary corona wire inside the

drum unit by sliding the blue tab. Make sure to return the blue tab to the

Home position (▼). See Cleaning the corona wire on page 5-17.

■The toner cartridge may be damaged. Put in a new toner cartridge. See

Replacing the toner cartridge on page 5-3.

■The drum unit may be damaged. Put in a new drum unit. See Replacing

the drum unit on page 5-8.

■The fuser unit may be smudged. Call Customer Service.

Black spots

Black spots at 108 mm (4.25 in.)

intervals.

■You may clear the problem by printing a black page.

All black

■You may clear the problem by cleaning the primary corona wire inside the

drum unit by sliding the blue tab. Make sure you return the blue tab to the

Home position (▼). See Cleaning the corona wire on page 5-17.

■The drum unit may be damaged. Put in a new drum unit. See Replacing

the drum unit on page 5-8.

■The fuser unit may be smudged. Call Customer Service.

Lines across the page

■Clean the inside of the printer and the primary corona wire in the drum unit.

See Cleaning on page 5-14.

■The drum unit may be damaged. Put in a new drum unit. See Replacing

the drum unit on page 5-8.

White lines down the page

■You may clear the problem by wiping the scanner window with a soft cloth.

See Cleaning the inside of the printer on page 5-15 or the Maintenance

Tutorial video on the supplied CD-ROM.

■The toner cartridge may be damaged. Put in a new toner cartridge. See

Replacing the toner cartridge on page 5-3.

Examples of poor print quality Recommendation

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

ABCDEFGH

abcdefghijk

ABCDabcde01234

Contents

Main User's Guide Page To use the printer safely Trademarks Compilation and Publication Notice Table of Contents Page Page Page What is in the box? About this printer Page Page Positioning the printer Power supply Environment What kind of paper can I use? Type and size of paper We recommend that you use face up printing when you print on transparencies. Recommended paper Printable area Figure 1-5 Landscape Figure 1-6 Printing methods Printing on plain paper Printing on plain paper from the paper tray Page Page Page Page Page Printing on thick paper, labels and card stock Printing on thick paper, labels or card stock from the multi-purpose tray (MP tray) Page Page Page Printing on envelopes Types of envelopes to avoid Page Printing on envelopes from the MP tray Page Page Page Page Printing on transparencies Printing on transparencies from the paper tray Page Page Printing on transparencies from the MP tray Page Page Page Printing on both sides of the paper Manual duplex printing from the paper tray (For PCL printer driver) Page Automatic duplex printing (available for HL-6050D and HL-6050DN only) Letter or Legal size A4 size Page Page Guidelines for printing on both sides of the paper Paper orientation for printing on both sides of the paper (for automatic duplex printing) Page Printer driver For Windows For Macintosh For Linux Driver and software Page Page Page Page Page Page Page Page Features in the BR-Script printer driver (PS printer driver) Ports tab Page Page Page Page Page For Macintosh Page setup Layout Specific settings Page Software (Windows users) Software for Networks BRAdmin Professional Driver Deployment Wizard Web BRAdmin Automatic emulation selection Automatic interface selection Printer settings Factory settings Control panel Control panel Buttons Go button Job Cancel button Reprint button Reprinting from RAM Reprinting the last job Reprint the last job three times Printing Proof data COPIES= 1 COPIES= 3 PRINTING COPIES= 1 Printing Public data Printing Secure data Page + or - button To move through menus on the LCD To enter numbers Back button Set button Page Liquid Crystal Display (LCD) Back light LCD message Printer status messages The following table shows the printer status messages that are displayed during normal operation: How to use the control panel Page Control Panel LCD menu INFORMATION PAPER QUALITY SETUP PRINT MENU Page PRINT MENU (Continued) NETWORK (only on a Network) INTERFACE RESET MENU Set IP Address About emulation modes HP LaserJet Mode BR-Script 3 Mode EPSON FX-850 and IBM Proprinter XL Mode List of factory settings Network factory default setting Table 3 - 1: List of factory settings Page Table 3 - 1: List of factory settings (Continued) For visually-impaired users Buzzer indications Table 3 - 2: Buzzer indications list Braille symbols Table 3 - 3: Braille symbols list Optional accessories and supplies Options Page Page Page Page Page Page Page CompactFlash card Inserting the CompactFlash card DIMM Page Page Page Optional fonts package Selecting the optional fonts Replacing the consumable items Routine maintenance Toner cartridge TONER LOW Message TONER LIFE END TONER LIFE END message TONER LOW Page Page Page Page Page Drum unit CHANGE DRUM SOON message CHANGE DRUM SOON Replacing the drum unit Page Page Page Page Replacing Maintenance Parts Maintenance Messages REPLACE PF KITMP REPLACE PF KIT 1 REPLACE PF KIT 2 REPLACE FUSER REPLACE LASER Cleaning Page Page Page LCD messages Troubleshooting If you do not follow the instructions for using the printer, you may be responsible for all repairs. The LCD names for the paper trays are as follows. Error messages Error messages (Continued) Maintenance messages Call service messages Troubleshooting paper handling Paper jams and how to clear them JAM REAR JAM MP TRAY JAM INSIDE JAM TRAY 1 JAM TRAY 2 JAM DUPLEX JAM MP TRAY JAM TRAY1 JAM TRAY2 JAM INSIDE JAM REAR JAM DUPLEX Page Page Page Page Page Page Page Page Page Page Page Improving the print quality d ABCD abcde 01234 BC b c ABCD abcde 01234 ABCD abcde 01234 ABCD abcde 01234 ABCD abcde 01234 ABCD abcde 01234 ABCD abcde 01234 Page Solving print problems Other problems Printing from DOS If you do not follow the instructions for using the printer, you may be responsible for all repairs. BR-Script 3 A Printer specifications Appendix (Specifications, fonts and bar code) Engine * Instructional animations for problem solving * Controller Software Control panel Paper handling Media specifications Supplies Dimensions / Weights General System requirements Important information for choosing your paper Page Quick reference for bar code control commands Print bar codes or expanded characters Definition of Parameters Bar code mode Bar Code, expanded character, line block drawing and box drawing Bar Code Bar code human readable line ON or OFF Quiet zone Bar code, expanded character unit, line block drawing and box drawing Bar code, expanded character, line block drawing and box drawing offset in X-axis Bar code & expanded character offset in Y-axis Bar code, expanded character, line block drawing and box drawing height Expanded character width, line block drawing and box drawing Expanded character rotation Bar code data start Page Box drawing Line block drawing Expanded character data start Example Program Listings B Brother Numbers http://www.brother.com/registration/ http://solutions.brother.com Appendix (For Europe and Other Countries) Important information: Regulations Radio interference (220 to 240 volt model only) International ENERGY STAR Compliance Statement IEC 60825 specification (220 to 240 volt model only) Internal laser radiation IMPORTANT - For Your Safety EC Declaration of Conformity C Appendix (For USA and Canada) Brother Numbers http://www.brother.com/registration/ http://solutions.brother.com Page Important information: Regulations Federal Communications Commission (FCC) Declaration of Conformity (For USA) Industry Canada Compliance Statement (For Canada) International ENERGY STAR Compliance Statement Laser Notice Laser Safety (100 to 120 volt model only) FDA Regulations (100 to 120 volt model only) Internal laser radiation IMPORTANT - For Your Safety Index