RTTE
This apparatus was designed in compliance with
European Council decision Number 98/482/EC
relative to pan-European connection in view to its
connection on the Public Switched Telephone
Network (PSTN). It is in conformity with Standards
TBR21, TBR38(*)ETSI 201 121.
(*) Terminals integrating an analogue handset function.
If problems arise, your supplier should be contacted
first.
The EC marking attests product conformity with the
essential requirements in compliance with Directives
73/23/EC for User Safety, 89/336/EC for
Electromagnetic perturbations and 98/13/EC for
Telecommunication network access.
The manufacturer declares that the products have
been manufactured in conformity with Annex III of
RTTE Directive 99/05/EC.
21
On-Air 2000 Executive ~ 3rd Edition ~ 2nd August ’02 ~ 4744
General information

Guarantee

Technical information

Your BT On-Air 2000 Executive Handset and Charger
is guaranteed for a period of 12 months from the date
of purchase.
Subject to the terms listed below the guarantee will
provide for the repair of, or at BT’s or its agent’s
discretion the option to replace the BT On-Air 2000
Executive, or any component thereof, (other than
batteries), which is identified as faulty or below
standard, or as a result of inferior workmanship or
materials. Products over 28 days old from the date of
purchase may be replaced with a refurbished product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that
occur within the 12 month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to BT or its agent as
instructed.
• This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.
• This guarantee does not af fect your statutory rights.
Within the 12-month guarantee period:
If you experience a problem with your product you
should contact the Helpline on 0870 240 4682.
Calls are charged at national call rates. If the problem
is not remedied, you will be advised to return your
product to the Helpline.
Outside the 12-month guarantee period:
If your product needs repair after the guarantee
period has ended, the repair must meet the approval
requirements for connection to the telephone
network. We recommend that you call the Helpline
on 0870 240 4682and ask for details of our
recommended repair agents.
If you have to return your product
If the Helpline are unable to remedy your problem
they will ask you to return the product. Pack the base
station and handset securely, preferably in the original
packaging. All parts must be returned, including
power supplies and original batteries. (Please note that
we can not take responsibility for goods damaged in
transit). Use the self adhesive Freepost label to post
your product.
If you have lost the label please call the Helpline for
instructions.
Important
Keep proof of posting
Make sure the Post Office give you proof of posting.