Calls and cash

Features

Troubleshooting

pages 4 – 9

pages 10 – 19

pages 20 – 21

Troubleshooting

Problem

Solutions

 

 

No dialling tone

• Check that the payphone is

 

plugged into the phone socket.

 

• Contact the Helpdesk

 

for contact details, see page 23

 

 

Continuous dialling

• Change dialling type, try again

tone after you dial

• Contact the Helpdesk

 

for contact details, see page 23

 

 

Display is blank

• Check that the payphone is

 

plugged into the phone socket.

 

• Contact the Helpdesk

 

for contact details, see page 23

 

 

Line is busy

• Check that the payphone is

 

plugged into the phone socket.

 

• Contact the Helpdesk

 

for contact details, see page 23

Problem

Solutions

 

 

Display says

• Check the cash box is not full.

EMERGENCY CALLS ONLY

• Check that the coin slot is not

 

jammed.

 

 

Coins not accepted

• Check the cash box is not full.

 

• Check that the coin slot is not

 

jammed.

 

 

Lost keys

• Call the Helpdesk on

 

Freefone 0800 373 085.

 

If you know your key numbers,

 

please have them ready.

 

 

Unknown PIN

• Contact the Helpdesk

 

for contact details, see page 23

 

 

Display says PIN

• Check that the top cover is

 

locked and the key is not in

 

the lock.

20

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Image 20
BT 300 Plus manual Troubleshooting, Problem Solutions, Display says Check the cash box is not full, Jammed