Calls and cash

Features

Troubleshooting

pages 4 – 9

pages 10 – 19

pages 20 – 21

Troubleshooting

Problem

Solutions

 

 

No dialling tone

Check that the payphone is

 

plugged into the phone socket.

 

Contact the Helpdesk

 

for contact details, see page 23

 

 

Continuous dialling

Change dialling type, try again

tone after you dial

Contact the Helpdesk

 

for contact details, see page 23

 

 

Display is blank

Check that the payphone is

 

plugged into the phone socket.

 

Contact the Helpdesk

 

for contact details, see page 23

 

 

Line is busy

Check that the payphone is

 

plugged into the phone socket.

 

Contact the Helpdesk

 

for contact details, see page 23

Problem

Solutions

 

 

Display says

Check the cash box is not full.

EMERGENCY CALLS ONLY

Check that the coin slot is not

 

jammed.

 

 

Coins not accepted

Check the cash box is not full.

 

Check that the coin slot is not

 

jammed.

 

 

Lost keys

Call the Helpdesk on

 

Freefone 0800 373 085.

 

If you know your key numbers,

 

please have them ready.

 

 

Unknown PIN

Contact the Helpdesk

 

for contact details, see page 23

 

 

Display says PIN

Check that the top cover is

 

locked and the key is not in

 

the lock.

20

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Image 20
BT 300 Plus manual Troubleshooting, Problem Solutions, Display says Check the cash box is not full, Jammed