Decor 310 ~ 5th Edition ~ 26th November ’01 ~ 3736
General information
Guarantee
Your Decor 310 is guaranteed for a period of 12 months from the date of purchase.
Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the Decor 310, or any component thereof, which is identified as faulty or below standard, or fails as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished product.
The conditions of this guarantee are:
•The guarantee shall only apply to defects that occur within the 12 month guarantee period.
•Proof of purchase is provided.
•The equipment is returned to the point of purchase.
•This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than by approved agents.
•This guarantee does not affect your statutory rights.
Within the 12 month guarantee period:
If you experience difficulty using this product, prior to returning your product, please read the ‘Help’ section on page 22. In the unlikely event of a defect occurring, please return the product, with the receipt, to the place of purchase.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you
contact BT’s approved repair agent, TecLogic on 01672 564444 or a local
qualified repairer.
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