28
Troubleshooting
Problem Solutions
No dialling tone •Check that the payphone is plugged
into the phone socket
•Check that the payphone is plugged
into an electrical 3 pin socket that
is switched on
•Contact the Helpdesk
for contact details, see page 34
Continuous dialling •Change dialling type, try again
tone after you dial •Contact the Helpdesk
for contact details, see page 34
Display is blank •Check that the payphone is plugged
into the phone socket
•Check that the payphone is plugged
into an electrical 3 pin socket that
is switched on
•Contact the Helpdesk
for contact details, see page 34
Poor reception •Check hole on back of handset is
at other end not covered during use
Problem Solutions
Line is busy •Check that the payphone is plugged
into the phone socket
•Check that the payphone is plugged
into an electrical 3 pin socket that
is switched on
•Contact the Helpdesk
for contact details, see page 34
Display says •Check the cash tray is not full
EMERGENCY CALLS ONLY •Check that the coin slot is not
jammed
Coins not accepted •Check the cash tray is not full
•Check that the coin slot is not
jammed
Lost keys •Call the Helpdesk on
Freefone 0800 37 30 85
If you know your key numbers,
please have them ready
Unknown PIN •Contact the Helpdesk
for contact details, see page 34
Features
pages 18 – 27
Calls and cash
pages 4 – 17
Troubleshooting
pages 28 – 29
2305 c400 User Guide 3.9br 23/10/01 5:22 pm Page 28