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Technical
Protecting against vandalism
and theft
Your Payphone Contour 400 is designed
for use in constantly supervised and
sheltered sites. It is not recommended for
locations where there is any risk of
vandalism or theft.
Connecting to the BT Network
The Payphone Contour 400 is approved:
• to provide a public payphone service
• for multi-frequency (tone) and loop
disconnect (pulse) dialling
• for inductive coupling to appropriate
hearing aids
• for Call barring
• for use with compatible:
– PBXs
– PABXs
– key systems
– dealerboards
– key and lamp units
– automatic call distributors which
provide a BS6312 compatible port and
meet the requirements for simple
phones. Your supplier will be able to
provide you with a list of compatible
apparatus.
Maintaining your Payphone
Contour 400
Keep the payphone clean and make sure
that the coin slots are always free of
obstructions.
Do not polish the keypad.
Requirements for payphone notices
OFTEL Regulations require you to display
a payphone notice which gives the
following information:
• details of limitations of access to the 100
operator service
• what happens to unused coins
• the minimum payment to make a call
• the method of payment
• the full postal address of the location of
the payphone
• the person who should be contacted
about caller complaints
• how calls are charged
• an indication that 999 and 112 calls
are free
• a warning that calls may be overheard
where other extensions are connected to
the same line.
VAT liability
If you are registered for VAT, you will
be required by HM Customs and Excise
to account for the VAT on the cash you
collect in your Payphone Contour 400.
Liability for calls
You must pay all the BT call charges.
Calls are charged at standard BT rates.
You can set the rate that you charge
for calls made from your Payphone
Contour 400.
You might want to use the money you
collect to contribute to the call charges
and rental charges.
BT Chargecard calls
Calls made with a BT Chargecard which is
charged to your Payphone Contour 400’s
phone number will be charged on your
phone bill in the normal way. You will not
be charged for calls made with other BT
Chargecards.
Installation
This payphone must be installed by a BT
authorised engineer.
Features
pages 18 – 27
Troubleshooting
pages 28 – 29
Calls and cash
pages 4 – 17
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