BT Freestyle 130 manual Telephone problems Possible cause Solution

Help If you have any problems using your Freestyle 130, this section will give you the most common, easy-to-follow solutions.

Telephone problems Possible cause Solution

•No dialling tone.

•Telephone will not dial out.

•Telephone cannot receive calls.

•Beeps six times and drops calls.

Telephone not connected to telephone line.

Mains disconnected and back-up battery is not installed or is flat.

Power cut, and back-up battery is not installed or is flat.

Handset battery pack is discharged.

Replace handset on base unit for 10 seconds and try again. If this does not work, disconnect the handset battery from the handset for 10 minutes. Also disconnect the mains power and back-up battery.

Then reconnect the battery and reconnect the base unit to the mains, then replace the handset on the base unit for 10 seconds and try again.

Plug the telephone into the telephone line.

Reconnect and install or replace the back-up battery.

Wait until the power is restored and install or replace the back-up battery.

Place the handset on the base unit and recharge it for 24 hours ensuring the CHARGING light is on.

•You have dialling tone but the telephone will not dial out.

You may be trying to use tone dialling on a pulse dialling exchange.

You are connected to a PBX and are not dialling the access code.

Set the mode switch to P-E(pulse dialling).

Use the PBX access code.

•Handset does not ring.

•No lights on handset.

Handset battery pack is discharged.

Place the handset on the base unit and recharge it for 24 hours.

•Handset does not ring, but lights show on the handset.

The handset ringer may be set to its minimum setting.

Increase the handset ringer volume.

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