8474 Studio 3100 UG Iss2 [2] 25/10/07 16:38 Page 40
BT Studio 3100 – Issue 2 – Edition 2 – 25.10.07 – 8474
40 | General information |
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| Guarantee | Within the 12 month guarantee period |
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| Your BT Studio 3100 is guaranteed for a period of 12 | If you experience difficulty using the product, prior to |
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| returning your product, please read the Help section | |
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| months from the date of purchase. | |
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| beginning on page 36, or contact the BT Studio 3100 | |
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| Subject to the terms listed below, the guarantee will | |
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| Helpline for assistance on 0870 605 8047 or email | |
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| provide for the repair of, or at BT’s or its agent’s | bt.helpdesk@suncorptech.com. |
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| discretion the option to replace the BT Studio 3100, | In the unlikely event of a defect occurring, please |
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| or any component thereof, (other than batteries), | |
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| follow the Helpline’s instructions for replacement | |
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| which is identified as faulty or below standard, or as a | |
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| or repair. | |
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| result of inferior workmanship or materials. Products | |
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| over 28 days old from the date of purchase may be | Outside of the 12 month guarantee period: |
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| replaced with a refurbished or repaired product. | |
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| The conditions of this guarantee are: | If your product needs repair after the guarantee |
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| period has ended, the repair must meet the approval | |
| • The guarantee shall only apply to defects that occur | ||
| requirements for connection to the telephone | ||
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| within the 12 month guarantee period. | network. We recommend that you contact BT’s |
| • Proof of purchase is required. | approved repair agent, on 0870 240 5029 or a local | |
| qualified repairer. | ||
| • The equipment is returned to BT or its agent | ||
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| as instructed. | Technical information |
| • This guarantee does not cover any faults or defects | ||
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| caused by accidents, misuse, fair wear and tear, | How many telephones can you have? |
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| neglect, tampering with the equipment, or any | |
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| attempt at adjustment or repair other than through | All items of equipment have a Ringer Equivalence |
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| approved agents. | Number (REN) which is used to calculate the number |
• | This guarantee does not affect your | of items that may be connected to any one telephone | |
line. The BT Studio 3100 has a total REN of 1, i.e. for | |||
| statutory rights. | ||
| a base and up to 6 handsets. Any other instrument | ||
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| provided by BT may be assumed to have a REN of 1 | |
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| unless stated otherwise. |
If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
