TROUBLESHOOTING
IMPORTANT: If trouble persists, call our customer help line at
Symptom | Cause | Solution |
Engine will not start. |
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| Fuel valve is turned to "closed." | Turn fuel valve to "open." |
| Choke is open. | Close the choke. |
| Propane Tank is out of fuel. | Replace propane fuel tank. |
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| Spark plug is dirty. | Clean spark plug. |
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| Generator is not on level surface. | Move generator to a level surface to prevent |
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| triggering the low oil shutdown. |
| Oil is low. | Add or replace oil. |
Generator runs but does not support all | Generator is overloaded. | Reduce draw on generator to within this |
connected electrical devices. |
| generator's rated wattage by reducing number |
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| of connected electrical devices. |
| Short in one of the connected devices. | Disconnect any faulty or |
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| electrical loads. |
| Air filter is dirty. | Clean or replace air filter. |
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| Loose wiring harness connnection | Turn off generator, then check wiring behind |
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| control panel and at the end of generator for |
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| loose connection. If wires are loose, tighten the |
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| screws and/or nuts. Be certain the plug in |
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| connectors are pushed together all the way. |
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Engine runs but there is no electrical output. | Reset button(s) is (are) "off." | Push reset button(s) to "on." |
| Loose wiring harness connnection | Turn off generator, then check wiring behind |
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| control panel and at the end of generator for |
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| loose connection. If wires are loose, tighten the |
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| screws and/or nuts. Be certain the plug in |
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| connectors are pushed together all the way. |
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| Bad connecting wires/cables. | Try a different extension cord. |
| Bad electrical device connected to generator. | Disconnect device, try connecting another |
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| device. |
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GEN2000LP 2000 Surge Watt / 1350 Running Watt Portable LP Generator Manual | 23 |
