INF ORMATION & POLICI ES
CUSTOMER• We will provideSERVICEa full refund,PROMISEexcept shipping, if your item is returned to us within 30 days after your receipt. Please return in “as new” condition, with all accessories and paperwork, or a restocking fee may be charged.
• We will never sell a used item as new.
• We will never sell your name or information to anyone.
If you enjoy our catalog and our commitment to customer service, please request to be on our exclusive mail list.
Note: The only way to get on our mail list for future catalogs is for you to ask, or for us to make an error. If you are receiving more than one catalog or you have moved, we need to know. Please call us at
PRIVACY POLICY
OurWe donextnotcatalog,release#20,anywillnformationmail in earlyaboutMay you2009with. If youtoryoura friendpermissionwould like. to receive a new catalog a few times a year, check the box on the order form, mail us a postcard, email or call us. Thank you for your support.
OurWARRANTIESproducts all come with their full manufacturerʼs warranty; usually one year
parts and labor, unless noted. If you have a problem with one of our products, you may want us to service the warranty. Please call for a
number before returning an item for service. When RweturnknowAuthoriwhatʼs- comingzation back and whatʼs wrong, we can process your return more efficiently.
Please carefully pack and any item you send in for service to protect
your investment. insure
IfOURan itemSATISFACTIONproves to be unsatisfactoryGUARANTEEwithin 30 days of receipt, you may return
it to us for a full refund or credit toward other products. Please call for a number before returning an item. Returned products,
originalReturn cartonsAu horizationand manuals must be in “as new” condition for a full refund. A reasonable deduction will be made for any damaged or missing items. Please keep the catalog. Sorry, no refunds on kits or custom cable and fittings. Be sure to carefully pack and insure your return.
BecauseARGAINSwe offerONourRETURNEDsatisfaction guarantee,ITEMSwe sometimes have merchandise
available at about 10% off our prices. The only flaw is usually wrinkled packing material. Each item is carefully checkedOur
Give us a call to find out what is available or check out our website for these
“orphaned” items at . We invite you to sign up for our free weekly email notification of availableccrane.comreturned items, new products, and special sale offers at ccrane.com/subscribe
Unless we have an unusual circumstance or error, our prices are good through May 1, 2009.
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