Cadet warranty Troubleshooting Chart, Warranty, Symptom, Problem, Solution, Maintenance

Troubleshooting Chart

CONSULT LOCAL ELECTRICAL CODES TO DETERMINE WHAT WORK MUST BE PERFORMED BY QUALIFIED ELECTRICAL SERVICE PERSONNEL.

Symptom	Problem		Solution
Breaker trips immediately	1.	Incorrect supply voltage.	1.	Verify that supply voltage matches the heater rating.
upon energizing heater.	2.	Overloaded circuit.	2.	The total amperage of all heaters on a branch circuit must not be more than
				80% of the amperage rating of the circuit breaker and supply wire ratings.
				Use a lower wattage heater, or reduce the number of heaters on the circuit.
	3.	A short circuit exists in the supply or	3.	Shorted supply or heater wires may be accompanied by severe sparking.
		heater wiring.		Inspect all supply and heater wiring insulation for damage. Do not reset the
				circuit breaker until all electrical shorts have been repaired.
	4.	Defective circuit breaker.	4.	Replace the circuit breaker.
Heater fan operates,	1.	Insufficient element temperature.	1.	Allow a few moments for element to reach operating temperature.
but does not discharge	2.	Incorrect supply voltage.	2.	Verify that supply voltage matches the heater rating.
warm air.	3.	Element has failed.	3.	Replace element.
	4.	(Model CT only) One of the heater	4.	CT models have two heating units with independent over-temperature
		units must be reset.		controls. One of the high-temperature reset switches may trip and cut power
				to one of the heating units, while the other remains running, resulting in only
				half output. Reset the heater unit that is not operating (see “Operation &
				Maintenance” section for instructions).
Heater will not shut off.	1.	Heat loss from room is greater than	1.	Close doors and windows. Provide additional insulation, or install a higher
		heater capacity.		wattage heater or multiple heaters if necessary. (If your circuit is rated for
				more capacity.)
	2.	Defective thermostat.	2.	Adjust thermostat to its lowest setting. If heater continues to run (allow two
				minutes for the thermostat to respond), and room temperature is greater than
				50 degrees; replace the thermostat.
	3.	Thermostat wired incorrectly to heater.	3. Refer to thermostat documentation and correct wiring.
Heater discharges smoke	1.	Dust, lint or other matter has	1.	Clean heater (see “Operation & Maintenance” section for instructions).
or emits a burnt odor.		accumulated inside heater.
Element heats for a	1.	Defective motor or internal connection.	1.	Heater or fan motor requires replacement.
moment without the fan	2.	Fan or motor jammed.	2.	Remove obstruction and press heater reset button (after allowing the unit to
turning, then immediately				cool). Test heater operation--if reset button has been pressed (be sure to
stops heating.				listen and feel for a click indicating it has been reset), but heater does not run,
				heater requires repair or replacement.
Heater does not run.	1.	Thermostat set too low.	1.	Adjust thermostat to a higher temperature until heater operates (see Problem #6
				if the problem persists).
	2.	Heater has tripped the manual	2.	Press the manual reset button (see “Operation & Maintenance” section for
		high-temperature reset control.		instructions).
	3.	Heater has tripped the secondary	3.	A severe over-temperature condition has occurred. Repair or replace heater.
		over-temperature switch.
	4.	Power not on at the circuit breaker.	4.	Turn on the correct circuit breaker in the main panel.
	5.	Broken or poorly connected wire(s)	5.	Turn off power at circuit breaker. Check supply wire continuity and proper
		to heater.		connection to heater wires.
	6.	Defective thermostat.	6.	The entire heater, or any of its components may be checked for continuity
				to determine the cause of any problems. Repair or replace the heater.

Warranty

Maintenance

For more effective and safer operation and to prolong the life of the heater, read the Owner’s Guide and follow the maintenance instructions included with each heater. Failure to properly maintain the heater will void any warranty and may cause the heater to function improperly. Warranties are non transferable and apply to original consumer only. Warranty terms are set out below.

LIMITED ONE-YEAR WARRANTY: Cadet will repair or replace any Cadet product, including thermostats, found to be defective within one year after the date of purchase.

Extended Product Warranty

LIMITED TWO-YEAR WARRANTY: Cadet will repair or replace any Com- PakTM Plus (C), Com-PakTMTwin Plus (CT), series element or motor found to be defective within two years after the date of purchase.

These warranties do not apply:

1.Damage occurs to the product through improper installation or incorrect supply voltage;

2.Damage occurs to the product through improper maintenance, misuse, abuse, accident, or alteration;

3.The product is serviced by anyone other than Cadet.

4.If the date of manufacture of the product cannot be determined;

5.If the product is damaged during shipping through no fault of Cadet.

6.CADET’S WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT AS SET OUT HEREIN. CADET SHALL NOT BE LIABLE FOR DAMAGES SUCH AS PROPERTY DAMAGE OR FOR CONSEQUENTIAL DAMAGES AND/OR INCIDENTAL EXPENSES RESULTING FROM BREACH OF THESE WRITTEN WARRANTIES OR ANY EXPRESS OR IMPLIED WARRANTY.

7.IN THE EVENT CADET ELECTS TO REPLACE ANY PART OF YOUR CADET PRODUCT, THE REPLACEMENT PARTS ARE SUBJECT TO THE SAME

W A R R A N T I E S A S T H E P R O D U C T . T H E I N S T A L L A T I O N O R R E P L A C E M E N T P A R T S D O E S N O T M O D I F Y O R E X T E N D T H E UNDERLYING WARRANTIES. REPLACEMENT OR REPAIR OF ANY CADET PRODUCT OR PART DOES NOT CREATE ANY NEW WARRANTIES.

8.The warranties give you specific legal rights, and you may also have other rights which vary from state to state. Cadet neither assumes, nor authorizes anyone to assume for it, any other obligation or liability in connection with its products other than as set out herein.

If you believe your Cadet product is defective, please, contact Cadet M a n u f a c t u r i n g C o . a t 3 6 0 - 6 9 3 - 2 5 0 5 , d u r i n g t h e w a r r a n t y p e r i o d , f o r instructions on how to have the repair or replacement processed. Warranty c l a i m s m a d e a f t e r t h e w a r r a n t y p e r i o d h a s e x p i r e d w i l l b e d e n i e d . Products returned without authorization will be refused.

Parts and Service

Visit support.cadetco.com for information on where to obtain parts and service.

©2007 Cadet Manufacturing Co. Printed in U.S.A. Rev. 11/07 #720080 5