Model Models PW1625, PW1825, and PW1835

Troubleshooting Guide (Continued)

Symptom

cause

solution

Motor will not start

The gun trigger is not being pulled while

1.

Turn the water supply off. Disconnect the garden

 

starting

 

hose and the black high- pressure hose from the

 

 

 

unit. This will relieve any pressure from the pump.

 

 

2.

Plug the unit in to the electrical outlet. Make sure

 

 

 

the unit is in the OFF position.

 

 

3.

If your unit is equipped with a GFCI plug, push the

 

 

 

top button, then the bottom button and then top

 

 

 

button again. You should have a light showing on

 

 

 

the small window above these buttons. If no red

 

 

 

light is showing, you are not getting power to the

 

 

 

unit. The unit can be taken to a service center for

 

 

 

repair.

 

 

4.

Turn on the unit and see if it will run with no water

 

 

 

to it. If it does come on, turn it off right away. If it

 

 

 

does not, go to step 5.

 

 

5.

Hook the water supply back to the unit and turn

 

 

 

the water on. Press the on button and see if it will

 

 

 

start. If it does, shut the water and the unit off,

 

 

 

attach the gun and hose and go to step 6.

 

 

6.

With the unit in the OFF position, pull the trigger

 

 

 

on the gun and make sure a small stream of water

 

 

 

is coming out. Keep the trigger pressed while

 

 

 

turning the unit ON.

 

 

 

 

Low pressure testing

Pump, gun or lance problem

1.

Remove the black high-pressure hose from the

 

 

 

pressure washer.

 

 

2.

Hook up the garden hose.

 

 

3.

For electric pressure washers, turn on the water

 

 

 

supply but DO NOT turn on the unit If you have a

 

 

 

gas pressure washer, DO NOT start the engine.

 

 

4.

Water should shoot 8-10 feet from the pump out

 

 

 

of the pipe where the high-pressure hose hooks

 

 

 

up.

 

 

5.

If water does shoot 8-10 feet, then the pump is

 

 

 

fine. If not, then the pump needs to be cleaned.

 

 

 

Turn the water off to the pressure washer and call

 

 

 

Technical Support at 1-800-330-0712 for further

 

 

 

instructions.

 

 

6.

If the pump is fine, then attach the black high-

 

 

 

pressure hose and gun to the pressure washer.

 

 

 

Remove the wand or lance off of the gun. The

 

 

 

wand or lance is the extension with the adjustable

 

 

 

nozzle that connects to the center of your gun.

 

 

7.

Turn the water back on and trigger the gun. Water

 

 

 

should shoot 10-20 feet from the gun.

 

 

8.

If water does not shoot 10-20 feet from the gun,

 

 

 

then the check valve in the gun is bad and the

 

 

 

gun needs to be replaced. If it does shoot 10-20

 

 

 

feet, then the wand/lance needs to be checked

for clogs. See page 14 for Nozzle Cleaning Instructions.

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Campbell Hausfeld PW1825, DH550000AV, PW1605, PW1835, PW1625 operating instructions Symptom Cause Solution