Cleaning and routine maintenance

Do not use alcohol-based scourers and / or thinners on the outside of your washing machine, just a wipe with a damp cloth will suffice. The washing machine needs very little maintenance: - Cleaning the drawer compartments.

- Cleaning the door glass.

Cleaning the drawer compartments

Even if it is not strictly necessary, it is good to clean the compartments for bleaching detergents and additives occasionally.

A) To do this you just need to pull them out firmly, but without forcing them.

B)Clean everything in the compartment under running water.

C)Put everything back in its proper place.

Cleaning the door glass

Regularly clean the door glass with a damp cloth. A build up of soiling and

residues from the water may result in water leaking from the door.

Do not use abrasive cleaners as they can scratch the surface.

Transporting the appliance or long periods when appliance is not in use

If the appliance is being transported or is out of use for long periods in unheated places, all remaining water must be completely removed from the hoses.

Investigating malfunctions

What might be the cause of…

Defects you can remedy yourself

 

MALFUNCTION

CAUSE

REMEDY

 

 

 

 

 

 

1.

Does not work on any

Plug not in socket.

Plug it in.

 

programme

Not switched on.

Switch on.

 

 

 

Power failure.

Check.

 

 

 

Fuse blown.

Check.

 

 

 

Door open.

Close door.

 

 

 

 

 

 

2.

Does not fill with water

See cause 1.

Check.

 

 

 

Tap turned off.

Turn on tap.

 

 

 

Programme selector not correctly

Position programme selector

 

 

 

positioned.

correctly.

 

 

 

Fill hoses are kinked

Straighten fill hoses

 

 

 

 

 

 

3.

Water does not drain

Kink in discharge hose.

Straighten discharge hose.

 

away

House drain is blocked

Clean drain

 

 

 

 

 

 

 

 

 

4.

Water on floor around

Leaking gasket between tap and water

Replace gasket and tighten hose and

 

the washing machine

inlet hose.

tap well.

 

 

 

House drain is blocked

Clean drain

 

 

 

Soap drawer blocked with soap residues

Clean soap drawer

 

 

 

 

 

 

5.

Does not spin

Water has not yet drained away.

Wait a few minutes for machine to empty.

 

 

 

"No spin" selected (certain models only).

Reset button or turn "no spin" knob.

 

 

 

 

 

 

6.

Machine vibrates a lot

Washing machine not completely level.

Adjust the special adjustable feet.

 

during spin

Transit brackets not removed yet.

Remove transit brackets.

 

 

 

Load not distributed evenly.

Rearrange the laundry evenly.

 

 

 

 

 

 

7.

Door will not open

Two minutes have not elapsed since the

Wait two minutes.

 

 

 

programme finished.

 

 

 

 

 

 

Ensure mains power is off, then unclip the hose and point it downwards into a basin until all the water has emptied out.

When finished, repeat the operation in the reverse order.

The machine makes a different noise when spinning! This is because it has a brush motor for better performance.

Only a small level of water can be seen in the drum! This is because new machines do not use much water, yet achieve the same standard of washing and rinsing.

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