Problem

Cause

Solution

The printer’s indicator lights red

There is a malfunction in the

Remove the paper from the

without the camera’s LCD

printer.

paper-handling slot and take up

monitor displaying any error

 

 

any slack in the ink sheet. Turn

message.

 

 

the printer’s power off and turn it

 

 

 

on again.

 

 

 

 

Print quality is not good.

You are not using the correct

Use the designated paper type.

 

paper type.

 

 

 

 

 

 

Paper is loaded with the wrong

Load the paper correctly (glossy

 

side up.

side up).

 

 

 

 

 

The ink sheet or paper is dirty.

Use a clean ink sheet and clean

 

 

 

paper.

 

 

 

 

 

Condensation has formed inside

Wait for condensation to

 

the printer.

evaporate.

 

 

 

 

Faint stripes appear in the print.

Dust has accumulated inside the

Remove the ink cassette and

 

printer.

insert the cleaner stick in the

 

 

 

direction of the arrow and with

 

 

 

the arrow on the cleaner stick

 

 

 

facing up.

 

 

 

Push it in completely as shown in

 

 

 

figure A and slide it in and out of

 

 

 

the printer 2 or 3 times.

 

 

 

 

Printed images are distorted.

The printer is too close to a TV,

Move the printer so that it is at

 

video game machine, or other

least one meter (3.3 ft.) away

 

electromagnetic source.

from the electromagnetic source.

 

 

 

 

 

The printer is too close to a stereo

Move the printer away from the

 

speaker, large motor, or other

strong magnetic source.

 

strong magnetic source.

 

 

 

 

 

Nothing happens when the

The printer has overheated.

Wait for the printer to cool down.

camera’s SET button is pressed.

 

 

 

Printing is in progress.

Wait for the printer to finish

 

 

 

 

printing.

 

 

 

 

Frequent paper jams.

The paper cassette is overloaded.

Do not load more than 18 sheets

 

 

 

of paper into the cassette.

 

 

 

 

 

The print output receptacle is too

Do not allow more than 9 sheets

 

full.

to accumulate in the receptacle.

 

 

 

 

 

Paper is creased or curled.

Do not use paper that is creased

 

 

 

or curled.

 

 

 

 

 

 

 

 

 

 

Figure A

 

 

 

 

 

35