Troubleshooting

Shots look grainy.

Lower the ISO speed (p. 95).

High ISO speeds in some shooting modes may cause grainy images (p. 70).

Subjects are affected by red-eye (p. 58).

Set [Red-Eye Lamp] to [On] (p. 65) to activate the red-eye reduction lamp (p. 4) in flash shots. For best results, have subjects look at the red-eye reduction lamp. Also try increasing the lighting in indoor scenes and shooting at closer range.

Edit images using red-eye correction (p. 164).

Recording to the memory card takes too long, or continuous shooting is slower.

Use the camera to perform low-level formatting of the memory card (p. 172).

Shooting settings or FUNC. menu settings are not available.

Available setting items vary by shooting mode. Refer to “Functions Available in Each Shooting Mode”, “FUNC. Menu”, and “Shooting Menu” (pp. 226 233).

Shooting Movies

Cannot shoot movies (p. 17).The elapsed time shown is incorrect, or recording is interrupted.

Use the camera to format the memory card, or switch to a card that supports high-speed recording. Note that even if the elapsed time display is incorrect, the length of movies on the memory card corresponds to the actual recording time (p. 171).

is displayed and shooting stops automatically.

The camera’s internal memory buffer filled up as the camera could not record to the memory card quickly enough. Try one of the following measures.

Use the camera to perform low-level formatting of the memory card (p. 172).

Lower the image quality (p. 60).

Switch to a memory card that supports high-speed recording (see “Specifications” in the Getting Started guide).

Zooming is not possible.

Zooming is not possible when shooting movies in modes that do not support digital zoom.

Zooming is not possible when shooting movies in mode.

Subjects look distorted.

Subjects that pass in front of the camera quickly may look distorted. This is not a malfunction.

Playback

Playback is not possible.

Image or movie playback may not be possible if a computer is used to rename files or alter the folder structure. Refer to the Software Guide for details on folder structure and file names.

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