Troubleshooting

If you think there is a problem with the camera, first check the following. If the items below do not solve your problem, contact a Canon Customer Support Help Desk.

Power

Nothing happens when the power button is pressed.

A2600

•Confirm that the battery is charged (=12).

•Confirm that the battery is inserted facing the correct way (=13).

•Confirm that the memory card/battery cover is fully closed (=13).

•Dirty battery terminals reduce battery performance. Try cleaning the terminals with a cotton swab and reinserting the battery a few times.

A1400

•Confirm that new batteries of the correct type are inserted (=14).

•Confirm that the batteries are inserted facing the correct way (=14).

•Confirm that the memory card/battery cover is fully closed (=14).

•Dirty battery terminals reduce battery performance. Try cleaning the terminals with a cotton swab and reinserting the batteries a few times.

A2600

The battery is depleted quickly.

•Battery performance decreases at low temperatures. Try warming the battery a little by putting it in your pocket, for example, ensuring that the terminals do not touch any metal objects.

•If these measures do not help and the battery is still depleted soon after charging, it has reached the end of its life. Purchase a new battery.

A1400

Batteries are depleted quickly.

•Battery performance decreases at low temperatures. Try warming the batteries a little by putting them in your pocket, for example, ensuring that the terminals do not touch any metal objects.

A2600

The battery is swollen.

•Battery swelling is normal and does not pose any safety concerns. However, if battery swelling prevents the battery from fitting in the camera, contact a Canon Customer

Support Help Desk.

Display on a TV

Camera images look distorted or not displayed on a TV (=90).

Shooting

Cannot shoot.

•In Playback mode (=17), press the shutter button halfway (=29).

A1400

Nothing is displayed (=35).

Strange display on the screen under low light (=30).

Strange display on the screen when shooting.

Note that the following display problems are not recorded in still images but are recorded in movies.

•The screen may darken under bright light.

•The screen may flicker under fluorescent or LED lighting.

•Purplish banding may appear on the screen if you compose a shot that includes a bright light source.

No date stamp is added to images.

•Configure the [Date Stamp ] setting (=41). Note that date stamps are not

added to images automatically, merely because you have configured the [Date/Time] setting (=16).

•Date stamps are not added in shooting modes (=115) in which this setting cannot be configured (=41).

Cover

Preliminary Notes

and Legal Information

Contents: Basic

Operations

Basic Guide

Advanced Guide

1

Camera Basics

2

ModeSmart Auto

3

Other Shooting

Modes

4 P Mode

5

Playback Mode

6

Setting Menu

7

Accessories

8

Appendix

Index

104