Canon 820D - page 167

An Error Message is Displayed on the Screen 167
Troubleshooting
■Ensure that the printer port setting corresponds to the printer interface
connection.
Open the Printer Properties dialog box from the Start menu, and click the Details tab (or
Ports tab). If USBPRNnn (Canon S820D) or USBnnn (Canon S820D) ("n" represents
a number) is displayed, the USB port is selected.
➡
Opening the Printer Properties dialog box directly from the Start
menu
If the setting is incorrect, shut down Windows, turn off the printer and either connect the
printer to the interface selected in the printer driver, or install the correct printer driver
corresponding to the interface.
■There may be a problem in the printer driver. Uninstall the printer driver and
reinstall it.
➡
Uninstalling Printer Drivers
Also refer to the procedure “Notes on Handling the USB Interface (for Windows Users)”
in the
Quick Start Guide .